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國際與社會科學學院
社會工作學研究所
學位論文
學位論文
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http://rportal.lib.ntnu.edu.tw/handle/20.500.12235/73867
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search.filters.author.Tsai, Shih-Hsuan
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search.filters.author.蔡時瑄
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search.filters.subject.工作耗竭
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search.filters.subject.job burnout
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search.filters.subject.recovery
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search.filters.subject.social work
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search.filters.subject.復元
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「耗竭」重生─社工復元之路
(
2022
)
蔡時瑄
;
Tsai, Shih-Hsuan
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本篇論文透過受訪者的自身經驗探究社會工作者在服務的過程經歷了那些耗竭事件,又是如何展開復元之路。本論文採用質性研究的深度訪談法,共訪問22位不同領域、年齡層與婚姻狀況的社工。受訪者性別以女性為大宗,耗竭年齡約為24歲至45歲,業務內容以保護性業位居多,其次為綜合型業務工作。結果發現受訪者有部分自覺已處於復元狀態,部分正邁向復元,部分則是尚未處理耗竭事件。當社工發現自己身處耗竭狀態時,會透過運動、諮商、書寫、信仰等方式使自身邁向復元;而社工的另一半、家人、督導與同儕的陪伴、支持與相互扶持,使社工能夠對耗竭事件有新的視野與框架,使社工能邁向復元。
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