演唱會工作團隊專業知識和技能發展之個案研究

Abstract

Live in live 走入演唱會幕後 看不見的黑衣工作者那道光科技改變了人們與音樂連結的方式，實體唱片不再是生存之道，演唱會被視為是一個流行音樂產業代表行為之一，隨著疫情的趨緩，實體演唱會重新崛起。近年來更多粉絲在支持自己喜愛的藝人觀賞演唱會後，除了對於藝人的肯定之外，也給予幕後團隊更多的鼓勵與肯定。本研究係以研究者自身於相關產業任職，以專案統籌的視角出發，參與觀察及深度訪談演唱會中不同工種的工作團隊現場經驗為主軸研究對象。透過訪談敘事方式，研究聚焦在演唱會工作團隊專業知識和技能發展之個案研究，特別是如何通過實務獲取經驗、有用的知識並轉移，藉由紀實團隊在演唱會中的現場流程，探究團隊工作者從新手、熟手到高手的知識轉移在實際工作的重要性。研究顯示，演唱會工作團隊需要明確的流程規劃和嚴格的執行，還需要團隊成員之間的有效溝通和協作；持續的實踐是提升專業知識和技能最有效的方法，且專案運行的關鍵在於團隊能夠快速適應並解決現場可能出現的各種問題。本研究目的有助於理解演唱會行業工作團隊，並引入Gilbert& Gordey-Hayes (1996)的理論，解析團隊知能、流程，並發現知識會在實務現場轉移，希冀為有興趣參與演唱會產業之人員提供更多信息，引導其未來對演唱會之實務工作者加入提高整體產業競爭力。Behind the Scenes of Concerts - The Unseen Light of the Black-Clothed WorkersTechnology has changed the way people connect with music; physical records are no longer the only means of survival, and concerts are seen as one of the representative behaviors of the pop music industry. With the easing of the pandemic, live concerts are on the rise again. In recent years, more fans have been supporting their favorite artists at concerts and, in addition to affirming the artists themselves, have also provided more encouragement and recognition to the backstage teams.This study is based on the researcher's own employment in the relevant industry and adopts the perspective of project coordination. It focuses on the on-site experiences of work teams from various trades at concerts as the main subject of study. Through interview narratives, the research concentrates on a case study of the professional knowledge and skill development of concert work teams, especially how practical experience and useful knowledge are acquired and transferred. By documenting the teams' on-site processes at concerts,the study explores the importance of knowledge transfer from novice to expert among team workers. The findings indicate that concert work teams require clear process planning and strict execution, as well as effective communication and collaboration among team members; continuous practice is the most effective way to enhance professional knowledge and skills, and the key to project operation lies in the team's ability to quickly adapt and solve various problems that may arise on site. The purpose of this study is to help understand the work teams in the concert industry and incorporates Gilbert & Gordey-Hayes (1996)'s theories to analyze team capabilities and processes, discovering that knowledge transfer occurs on-site in practice. This research aims to provide more information to those interested in the concert industry, guiding future practitioners to join in and enhance the overall competitiveness of the industry.