「學出未來」—兩岸高校旅遊管理實習課程的下一站

Abstract

隨著經濟的增長，餐旅業蓬勃發展，已成為社會產業支柱，亦成為未來經濟的走向趨勢，現今，越來越多的學生進入大學以餐旅管理為主專業，亦有越來越多的觀光餐旅背景的大學畢業生投入就業市場，校外實習是餐旅管理教育中非常有價值的部份。許多研究都指出成功的校外實習課程可以幫助學生取得個人技能、增加產業知識、增進個人與人際發展，還可以增加學生受雇獲取心儀工作的機會，餐旅系學生在畢業前若有一定的業界實習時間，可使其提早進入工作場域，建立自己的經歷、專業知識、技能和能力，準備好面對現實世界的挑戰，目前高校之實習課程在業者端以及學生端都存在落差，使得實習課程之成效並沒有達到其預期效果，其專業就業率偏低，離職率高等問題依然嚴峻，故，本研究將通過課程設計理論並設計問卷，對兩岸6間著名餐旅管理專業之高校進行訪談，探討兩岸實習課程發展的下一站，研究結果縱觀兩岸6間知名餐旅管理專業之高校皆認同實習課程對於餐旅管理專業之重要性，同時亦認為目前餐旅管理實習課程存在諸多落差，並且通過深度訪談得出目前應該明確實習生角色以及加強實習課程中的監管，並且設立明確的教學目標，明確評價方式，以探討出合適之實習模式，並且藉由課程設計理論對餐旅管理實習課程進行分析思考，並探索餐旅管理實習課程發展的下一步，從而對餐旅管理實習課程之發展提供有效的借鑒意義。

With the economic growth, the hospitality industry has developed vigorously and has become the pillar of the social industry. It has also become the trend of the future economy. Nowadays, more and more students are entering the university to take the management of food and tourism as the main specialty. University graduates from the background of sightseeing tours enter the job market, and off-campus internships are a very valuable part of the management of hospitality management.Many studies have pointed out that successful off-campus internship courses can help students acquire personal skills, increase industry knowledge, enhance personal and interpersonal development, and increase the chances of students being hired to get their favorite jobs. Students in the hospitality department have certain industry before graduation. Internship time allows you to enter the workplace early, establish your own experience, professional knowledge, skills and abilities, and be prepared to face the challenges of the real world. At present, there are gaps in the internship courses between the practitioners and the students, which makes the internship The effectiveness of the course has not achieved its expected results, its professional employment rate is low, and the problem of high turnover rate is still grim. Therefore, this study will use the curriculum design theory and design questionnaires to interview six famous colleges and universities in the hospitality management industry across the Taiwan Strait, and explore the next stop for the development of cross-strait internship courses. The results of the study looked at the six well-known hospitality management universities across the Taiwan Straits. They all agreed on the importance of the internship program for the hospitality management profession. They also believe that there are many gaps in the current hospitality management internship course, and through in-depth interviews, the intern should be identified. Roles and strengthening supervision in the internship program, and setting clear teaching objectives, clear evaluation methods to explore appropriate internship models, and analyzing and thinking about the hospitality management internship course through curriculum design theory and exploring the hospitality management internship course The next step in development will provide an effective reference for the development of the hospitality management internship course.