The New Normal in Thailand: Do Psychological Conditions Moderate the Effect of Working from Home on Employee Engagement?

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2022

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The Coronavirus disease (COVID-19) pandemic has become one of the most pressing issues that have a huge impact against all historical precedents. Many organizations across different industries have implemented the work from home arrangement for the employees to help contain this fast transmitted disease, which may become the new normal and seems likely to continue post-COVID. Meanwhile, awareness of the effect of working from home on employee engagement during the COVID-19 pandemic among project coordinators turns into an important potential issue for organizations development as typically their conventional responsibilities are to interact with stakeholders in person frequently. Therefore, to seek the appropriate amount of time and frequency for employees obligated to work from home is one potential key to getting the desired outcomes. This study used the quantitative data collection and statistical analysis approach to examine how Thai project coordinators perceive engagement while are required to working from home during COVID-19, moderated by psychological conditions. In order to test the relationships, the researcher collected 450 project coordinators who have been requested to work from home during the COVID-19 pandemic in Thai organizations. The data was analyzed by SPSS 23.0 and AMOS to test the hypotheses. The results of the research confirmed that the length of working from home does cause an increase in overall engagement of the individual employee. In addition, psychological meaningfulness was found to moderate the relationship between the length of working from home and employee engagement. This study presents insightful information and recommendations to businesses to address the optimal conditions of working from home towards employee engagement during the COVID-19 pandemic.Keywords: working from home, the COVID-19 pandemic, employee engagement, psychological conditions

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none, working from home, the COVID-19 pandemic, employee engagement, psychological conditions

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