An investigation into e-HR practices at National Taiwan Normal University

Abstract

The primary aim of this study was to examine e-HR practices at National Taiwan Normal University in order to determine whether e-HR was being used to its best advantage, and to make recommendations for improvement. Qualitative methods, namely interview and observation was used to generate findings. The investigation revealed that although the university has e-enabled some of its HR practices, there is still room for improvement. Some of the difficulties stem from the attempt to integrate an existing legacy system into a new, fully customized e-HR system that is being developed by the IT department. There is also the need to address generational differences in the use of technology. However, despite these challenges the university is in a position to benefit from e-HR.