綠色運具涉入程度對緩慢旅遊行為意向影響之研究

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2015

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隨著旅遊市場的擴張,逐漸發展出許多新興的旅遊型態,緩慢旅遊也是其中一種。緩慢旅遊嘗試在旅行中放慢自己的腳步,從而能夠更深入地去體驗及觀察身邊的人事物,此外也重視在旅行的過程中兼顧對於環境的保護。有鑒於過去許多文獻均指出緩慢旅遊強調使用綠色、低速等對於生態環境影響較小的運具,可見綠色運具對於緩慢旅遊是一相當重要的影響因子。因此,本研究以計畫行為理論為基礎,旨在探討消費者對於緩慢旅遊的態度、主觀規範及知覺行為控制如何影響其行為意向,並進一步分析綠色運具涉入程度的中介效果為何。此外,也針對緩慢旅遊做市場區隔分析,了解緩慢旅遊之市場特性。 本研究針對台北市居民為問卷施測對象,共計發放550份問卷,回收518份有效問卷,有效回收率達94.2%。以統計套裝軟體SPSS 20.0與Amos 17.0進行敘述性分析、差異性分析、集群分析、驗證性因素分析及整體結構模式分析。研究結果顯示態度、主觀規範及知覺行為控制均顯著且正向影響緩慢旅遊行為意向,其中以知覺行為控制之影響最顯著;綠色運具涉入程度對於主觀規範與緩慢旅遊行為意向具有部分中介效果;綠色運具涉入程度對於知覺行為控制與緩慢旅遊行為意向具有部分中介效果。以緩慢旅遊行為意向區分出高、中、低三種意願集群,發現三個族群在年齡、教育程度、個人所得、旅遊型態及國內外旅遊次數均有顯著差異。最後根據研究結果對相關旅遊業者提出管理實務建議,並對後續研究提出學術上的建議。
Slow tourism is one of the rising travel patterns due to the expansion of the tourism market. Slow tourism emphasize on slowing down your own pace during the travel in order to experience and observe the things deeply besides. Besides, it also takes the environmental protection into consideration. As lots of research all indicate that slow tourism emphasized on using the mode that will do less harm to the environment, we can take green transportation as an important influential factor to slow tourism. Hence, the purpose of the research is to explore the behavioral factors underlying tourist intentions to participate in slow tourism. The analytical framework relied on the Theory of Planned Behavior relating tourist intentions to attitudes toward slow tourism, subjective norms and perceived behavioral control. Besides, analyzed the mediation effect of the green transportation involvement. Also, use market segmentation analysis to find out the characteristic of the slow tourism market. The empirical research has been realized in Taipei, 550 questionnaires were distributed and 518 of them were valid, with 94.2% effective return rate. Analyzed the data using descriptive statistic analysis, t-test, one-way ANOVA Cluster analysis Confirmatory Factor Analysis and structural equation modeling. The result of the research showed that attitudes, subjective norm and perceived behavioral control all significant contribute to the participation of behavioral intention, in which perceived behavioral control will be the most influential. The involvement of green transportation has significant partial mediation effect on subjective norm and perceived behavioral control. The Cluster analysis showed that there are significant differences between the three clusters such as the age, educational degree and personal income etc. Finally, based on the result several concrete advices for the travel agencies and future related study were suggested.

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緩慢旅遊, 綠色運具, 計畫行為理論, 涉入理論, 市場區隔, Slow Tourism, Green Transportation, Theory of Planned Behavior (TPB), Involve Theory, Market Segmentation Analysis

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