跨國企業研發組織之設計

Abstract

在數位轉型的時代，如何因應挑戰以維持營運所需的獲利是個相當重要的課題，而研發組織在企業中通常是邁向數位轉型與邁向卓越的重要關鍵之一，因此研發組織的設計與管理正因其商業戰略角色敏感性與獨特性更值得被進一步探討。本文以個案分析方式選擇個案公司當中專注於高階電腦系統研發的ACS部門，對其組織設計要素做出分析，針對其當前產品策略、組織架構、工作模式、管理制度、技術創新、企業文化等面向進一步探討其設計對研發單位效能之影響，歸納出影響研發單位協作的因素、影響研發單位的領導效能的因素、獎勵與晉升制度對工作投入的影響、文化扮演的角色、工作與生活的平衡等五大面向。最後以研究結果針對個案公司的組織發展、產品重塑與建構生態系統提出建議。

In the era of digital transformation, how to maintain profitability is a very challenging. R&D organizations are vital to digital transformation and sustainable development. Therefore, the management and the design of R&D organizations is worthy of in-depth studies. This paper selects the case of ACS (Advanced Compute solution) department of P Technology, which focuses on the research and development of advanced computer systems. Through case analysis, this study investigates different aspects of its organizational design, including product strategy, organizational structure, work module, management system, and technological innovation, corporate culture. This study further explores the impact of organizational design on the effectiveness of R&D units. The results identify factors that affect the collaboration of R&D departments and the leadership effectiveness of a R&D unit. They also show the impacts of reward and promotion systems on work engagement, the role of culture, and the considerations of work & life balance. Finally, this study provides managerial suggestions on the organizational development, product re-modeling and ecosystem construction.