使用者與中文全文檢索系統互動關係研究
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Date
1998-10-??
Authors
陳燦珠
Tsan-Chu Chen
Journal Title
Journal ISSN
Volume Title
Publisher
國立台灣師範大學圖書資訊研究所
Graduate Institute of Library and Information Studies
Graduate Institute of Library and Information Studies
Abstract
The Handy Text Retrieval System developed by the researchers in Academia Sinica has been the first Chinese full text retrieval system that conveys Chinese historical records. This paper reports an empirical study on its use and users and particularly user interaction with the system. The research questions include (1) how is the user's behavior during the process of information retrieval ﹖ (2) how do the users satisfy with the system ﹖ (3) what causes the users' dissatisfaction and what the users' expectations of the system are ﹖ The methods applied include observation, interview, and questionnaires. Users' behavior as well as their difficulties and satisfaction interacting with the system is reported. Suggestions for the users, systemuse instructors, system designers and librarians are then followed.