外派大陸保險業務人員之人格特質、家庭支持、海外適應與工作績效之相關性研究—以E保險經紀人公司為例
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2018
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在瞬息萬變的保險市場中，中國經濟的崛起，相對於臺灣的停滯不前，又面臨著人口萎縮的危機。在2017年臺灣的保險滲透度，也就是保費收入對GDP的比例為20.15%，而中國只有4.42%。由此可知，對於保險產業來說，往中國地區發展幾乎是必行之路。本研究採問卷調查法，就E保險經紀人公司2011-2016年間已赴中國地區發展之135位業務人員作為研究對象，探討其人格特質、家庭支持以及海外適應對於工作績效之相關性，回收問卷共72份，經使用敘述性統計分析、單因子變異數分析及相關分析後得結果如下：人格特質與外派人員海外適應有部分正向相關，家庭支持與外派人員海外適應有部分正向相關，海外適應與外派人員工作績效有部分正向相關，人格特質與外派人員工作績效有部分正向相關，家庭支持與外派人員工作績效沒有相關。
With the rapid growth of China’s economy and an ever-changing economy, Taiwan is faced with the critis of a shrinking population. In 2017, the insurance penetration, namely, the ratio of insurance premiums to gross domestic product, in Taiwan is 20.15%, compared to only 4.42% in China. As can be seen from this, as far as the insurance industry is concerned, going to work in China is almost unavoidable. A questionnaire was used to explore the personality traits, family support, and the correlation between overseas adjustment and job performance of its respondents, who are 135 employees of E Insurance Brokers Company sent to work in China during the period of 2011-2016. A total of 72 questionnaires were received. Upon statistical analysis, the results are as follows: a partial positive correlation between the personality traits and overseas adjustment of the employees, a partial positive correlation between the family support and overseas adjustment of the employees, a partial positive correlation between the overseas adjustment and job performance of the employees, a partial positive correlation between the personality traits and job performance of the employees and no correlation between the family support and job performance of the employees.
With the rapid growth of China’s economy and an ever-changing economy, Taiwan is faced with the critis of a shrinking population. In 2017, the insurance penetration, namely, the ratio of insurance premiums to gross domestic product, in Taiwan is 20.15%, compared to only 4.42% in China. As can be seen from this, as far as the insurance industry is concerned, going to work in China is almost unavoidable. A questionnaire was used to explore the personality traits, family support, and the correlation between overseas adjustment and job performance of its respondents, who are 135 employees of E Insurance Brokers Company sent to work in China during the period of 2011-2016. A total of 72 questionnaires were received. Upon statistical analysis, the results are as follows: a partial positive correlation between the personality traits and overseas adjustment of the employees, a partial positive correlation between the family support and overseas adjustment of the employees, a partial positive correlation between the overseas adjustment and job performance of the employees, a partial positive correlation between the personality traits and job performance of the employees and no correlation between the family support and job performance of the employees.
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人格特質, 海外適應, 工作績效, 家庭支持, 保險業務員, Big five, Overseas adjustment, job performance, family support, insurance agents