學位論文

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    智慧資本和知識管理對台灣會議展覽產業的影響
    (2011) 林浩源; Hao - Yuan Lin
    Intellectual capital is recognized to be the most significant knowledge assets by scholars and field experts, such as Dr. Peter Drucker, the Nobel Winner Dr. Theodore Schultz, and Dr. Jack Welch, former CEO of General Electric., with effective knowledge management yields substantial growth and profit. The sustainable management of knowledge created from IC is also critical to survival, as well as, success for the long run to organization and individual alike. MICE (meeting, incentive, convention, and exhibition) industry has been known for its multiplying effect on economic prosperity by the developed countries and some developing regions around the globe. Although MICE have been in operation for some time in Taiwan, its enormous economic implications have not been noticed until recently. The industry is still at developmental stage working on growth, together with prominent outlook makes it an interesting and motivating field to investigate. The researcher would like to contribute to the greater expansion of intellectual capital study and, at the same time, explore this lesser known Taiwan MICE Industry with great potential. Quantitative method was used for data collection, while fifteen Taiwan MICE organizations participated for research. Both pilot test and final result revealed high Cronbach alpha of internal consistency on construct validity. The researcher used Multiple Regression and Partial Least Square to analyze the data collected. The R squares are showing good results indicate that model is withholding. Multiple regression test came out with many significant factors demonstrated intellectual capital existence as well as impact on Taiwan MICE Industry business performance of market leadership and financial performance. Partial Least Square has also signified intellectual capital significance. The relational capital has the most influence for Taiwan MICE Industry. The path from human capital to knowledge management system / structural capital, to relational capital, then business performance path has notable influence. The passage from human capital to relation capital, to business performance also came out with good result. Recommendations were given to Taiwan MICE Industry stakeholders with future research options provided. keywords: intellectual capital, knowledge management, knowledge management system, Taiwan mice industry, business performances.
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    智慧資本對企業績效之影響研究,以台灣設計業為例
    (2009) 陳文志; Wen-Chih Chen
      台灣已逐漸轉型成為知識經濟的國家,瞭解智慧資本如何為企業創造價值也日益重要。因此,本實證研究探討智慧資本如何影響企業績效,並以台灣設計業作為研究對象。   本研究採用智慧資本問卷來衡量智慧資本,包含人力資本、結構資本、關係資本三個構面。樣本母體為台灣設計業主管,共取得八十七份有效樣本。問卷資料以部份最小平方法及複迴歸向後刪除法進行分析,並獲得以下結論: 一、部份最小平方法分析指出智慧資本確實對台灣設計業之績效有顯著影響;人力資本對結構資本、結構資本對關係資本、關係資本對企業績效皆呈正相關,且研究模型對較年輕、或人數較少之設計公司有較高之解釋力。 二、複迴歸結果亦證實智慧資本對台灣設計業績效有顯著影響。分析結果不僅指出設計業的產業特性,亦探討設計業之改進空間。此外,複迴歸分析改善部份最小平方法之分析缺點,所有模型對台灣設計業績效都有高度解釋力。   最後,本研究針對台灣政府、設計業主管、及未來研究方向提供具體建議。
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    The Effect of Organizational Trust and Intellectual Capital on Ficohsa Financial Institution's Business Performance and Competence in Honduras
    (2013) Alejandra Maria Funes Alvarado; Alejandra Maria Funes Alvarado
    Emerging technologies and globalization have blurred the boundaries between nations, making our word a global village. For businesses this has meant a radical change in the way they do business, forcing agreements to happen without ever having face-to-face contact, done only under good faith and trust. It has also transformed work dynamics, in which organizations struggle to perform in a transformed fierce, highly competitive, cut-through global market. To meet these high demands organizations are now moving towards becoming learning organizations where intellectual capital and knowledge are the key to giving them a competitive advantage and add value to their products and services. However in order to have successful knowledge sharing within and organization a well-established culture of trust in indispensable. This is especially true for the Honduran financial industry, the most affected industry in the country after the 2008 global financial crisis. By developing an integrated model, the Trust-Intellectual Capital and Performance Model (TIP) Model developed by Shih and Funes, this research explores the effect organizational trust has on intellectual capital, the effect intellectual capital has on business performance and the effect business performance has on survival and competitiveness by using partial least square regression (PLS). The data for this study was collected from 254 employees of Ficohsa Financial Institution, Honduras third most important bank. Results obtained suggest organizational trust has a significant and positive effect on intellectual capital; intellectual capital has a significant and positive effect on business performance and business performance significantly and positively affects an organization’s competitiveness. Regarding intellectual capital, results also suggest innovation capital has a positive, highly significant effect on structural capital and structural capital has a positive, highly significant effect on intellectual capital, which includes human and organizational capital. Process capital appears to have a positive, significant effect on structure capital and finally, customer capital seems to have a positive, significant effect on intellectual capital.