教師著作

Permanent URI for this collectionhttp://rportal.lib.ntnu.edu.tw/handle/20.500.12235/45011

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Author: search.filters.author.柯皓仁Subject: search.filters.subject.Taiwan

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    Design and performance evaluation of mobile web services in libraries: A case study of the Oriental Institute of Technology Library.
    (2012-02-01) 柯皓仁; Hao-Ren Ke; Chun‐Yi Wang
    Purpose – This research aims to use the Oriental Institute of Technology Library (the OIT Library) in Taiwan as a case to introduce some of the mobile web services which can be provided by a library, as well as to investigate and discuss the first two mobile web services offered by the OIT Library, the due‐day reminder and renewal‐request services, at length. Furthermore, the performance evaluation of the two services is conducted. Design/methodology/approach – This research employs system logs and patron questionnaires to understand the effectiveness of, and patron satisfaction toward, the two services. Findings – Results of system log analysis show that the usage of the two services improves the average number of overdue occurrences, average amount of overdue fines, average amount of overdue fines per transaction, and average overdue rate; furthermore, the use of the services also indirectly increases the number of items borrowed by patrons, which corresponds with the questionnaire analysis as well. Results of questionnaire analysis show that 71.3 per cent and 87.5 per cent of the respondents are strongly satisfied with the due‐day reminder and renewal‐request services, respectively. Practical implications – As a case study, this research provides a direction on designing mobile web services for a library. In addition, it points out how to evaluate the performance and patron satisfaction of mobile web services through system log analysis and patron questionnaire. Originality/value – This research increases the understanding of what mobile web services can be offered by a library. In addition, many previous studies only describe certain kinds of mobile web services without showing their efficacy; however, this research evaluates the efficacy of two mobile web services in the OIT Library by an unobtrusive system log analysis, which is then complemented by a patron questionnaire.
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    College students' misunderstandings about copyright laws for digital library resources
    (2010-04-01) 柯皓仁; Huan‐Chueh Wu; Chien Chou; Hao‐Ren Ke; Mei‐Hung Wang
    Purpose – This paper has two primary purposes: to explore common copyright‐related problems that arise when librarians promote the use of digital library resources; and to investigate college students' misconceptions of copyright laws that arise when the students use these resources. Design/methodology/approach – Four librarians in charge of the management of digital library resources were interviewed regarding student‐users' problematic copyright‐infringement behaviors that these librarians often encountered when they promoted the use of digital library resources. Also, a semi‐structured questionnaire with nine questions about copyright‐related behaviors was developed and distributed to college students. Students needed not only to identify whether the behavior was acceptable, but also to explain the reasons for their identification. A total of 109 valid sets of data were collected from 18 universities or colleges, the sets comprising responses from 48 undergraduate, 56 postgraduate, and five doctoral students. Findings – The librarian‐interview results indicate that students' problematic behaviors included systematic downloading, distribution to unauthorized users, and going beyond the purpose and character of academic use. The student‐survey results indicate that students had four major areas of misunderstanding about copyright laws when using digital library resources: the digital resources should be shared; the downloaded digital resources are all legitimately authorized and permitted; all educational use is fair use; and any downloading is permitted as long as students are paying tuition. Originality/value – This paper explores students' understanding and misunderstandings that arose when students used the school digital library resources and discusses implications of these results for librarians and libraries with regard to the design of related instruction. The paper also presents interpretations of students' thoughts and conduct, as well as some future possible research topics.