社會工作專業圖像之探索性研究：以大學非本科系社會工作碩士班研究生為例

Abstract

研究旨在瞭解大學非本科系社會工作碩士班研究生在經歷社會工作專業教育的過程中，其形成的專業圖像，並探討社會工作教育如何形塑個人專業圖像，以及過往原專業領域的學習經驗對學習社會工作專業的阻力或助力，最後針對臺灣社會工作碩班教育提出建議。故，本研究邀請七位未有實務經驗（不含實習經驗），且就讀碩二（含）以上的大學非本科系社會工作碩士班研究生作為研究對象，與七位受訪者分別進行一次個別深度訪談，並共同進行一場焦點團體訪談。研究結論如下： 一、受訪者因興趣及未來職涯規劃考量而選擇跨領域進到社會工作專業學習。 二、在學習社會工作專業的過程中，受訪者原專業培養的學習技巧及能力有助於學習社會工作專業，而遭遇的學習困境多源於社會工作實務經驗的不足。 三、在社會工作教育的經驗中，受訪者多在融入的過程中遭遇排除的經驗；另，在學習安排上，多以獲取社工師考試資格為目標。此外，受訪者也認為立基於基礎知能上的實習更能形塑社會工作專業圖像。 四、受訪者的社會工作專業圖像：（一）認同社會服務及個人尊嚴與價值的社工專業核心價值；（二）著重於直接服務的專業理念架構；（三）部分質疑運用所學專業知能於實習；（四）聚焦於資源連結者的社會工作專業角色；（五）認可社會工作專業證照；（六）多數尚未產生社會工作生涯執著感。

依據以上研究結論，本研究針對社會工作教育及大學非本科生提出建議，以供參考；最後，本研究仍有無法比對不同經歷者的專業圖像差異、因缺乏實務經驗而難以討論專業行為，以及難以劃分學士班及碩士班的差異等研究限制，望未來相關研究能以此做為參考。The purpose of this study is to understand the professional images formed by the social work master students, who are not undergraduates of social work major, during the period of social work education, to explore how social work education shapes personal professional images and the resistance or assistance of their previous bachelor learning experiences exerted on their study of social work, and finally to make suggestions for Taiwan's social work postgraduate program.

Therefore, this study invited seven graduate students of year two and above, who are not undergraduates of social work major, with no practical experience (excluding internship experience) as research objects. The study conducted an in-depth interview with the seven respondents respectively, and also a focus group interview. The research conclusions are as follows: 1.Respondents chose to study social work cross-disciplinarily due to their interests and future career planning considerations. 2.In the course of studying social work, the learning skills and abilities developed by the respondents in their previous bachelor studies are helpful to their study of the social work program, and the difficulties they encounter are mostly due to the lack of practical experience in social work. 3.In the experience of social work education, the respondents often undergo exclusionary experience in the process of integration. In addition, they mostly aim to obtain the qualification of social workers in their study plan. Also, the respondents also believe that internships based on basic knowledge can better shape professional images for social workers. 4.Social work professional images of the respondents: (1) agreeing with the core values of social work – social service and personal dignity and value; (2) focusing on the professional concept framework of direct service; (3) partially questioning the application of professional knowledge in real practice; (4) focusing on the professional role of social workers as resource linkers; (5) certified social worker license; (6) most have not yet produced a sense of social work career dedication.

Based on the above research conclusions, this study puts forward suggestions for social work education program and postgraduates who are not undergraduates of social work major for reference. Finally, this study has the following research restrictions – no way to compare the differences of professional images between people of different experience, difficulty in discussing professional behavior due to lack of practical experience, difficulty in classifying the difference between the bachelor students and the master students. This study hopes to provide reference for relevant research in the future.