「你後悔了嗎？」-室内設計服務採用之消費者迷思探索與後悔防避策略分析

Abstract

本研究旨在探討室內設計服務中可能產生的迷思導致後悔情緒，促進設計決策的重新評估，避免造成室內設計後悔感，從而提高設計決策的品質，推動設計領域走向更具創意和永續價值的方向。本研究方法採用紮根理論和質化研究，透過實例觀察和廣泛的訪談調查，蒐集後悔的案例，運用歸納法分析後悔的成因，解決造成後悔的迷思，讓後悔的研究成為有價值的啟示，進而優化室內設計服務流程，以期達到預防和避免後悔的目的，並推動更具前瞻性的室內設計實踐。本研究發現室內設計產業鏈中，在從事室內設計服務時，絕大多數的設計師和消費者有後悔的經驗，而設計中的各種迷思和後悔感有絕對的正相關，透過一些設計決策模式可以有效發掘迷思，並且提前預防和避免後悔感。本研究將有助於釐清室內設計領域中的迷思，理解後悔情緒的產生和影響，提供實用的防避策略，從而助於推動設計領域走向更具創意和永續價值的方向，為社會和人們提供更便利和高品質的生活。This study aims to explore the myths that may arise in interior design services that lead to regret, promote the re-evaluation of design decisions, avoid causing regret in interior design, thereby improving the quality of design decisions and promoting the design field to become more creative and sustainable. direction.This research method uses grounded theory and qualitative research, collects cas-es of regret through case observation and extensive interviews, uses inductive methods to analyze the causes of regret, solves the myths that cause regret, and makes the study of regret a valuable revelation. , and then optimize the interior de-sign service process, with a view to preventing and avoiding regrets, and promoting more forward-looking interior design practices.This study found that in the interior design industry chain, the vast majority of designers and consumers have regret experiences when engaging in interior design services, and there is an absolute positive correlation between various myths in de-sign and regret. Through some Designing decision-making models can effectively uncover myths and prevent and avoid regrets in advance.This research will help clarify myths in the field of interior design, understand the generation and impact of regret, and provide practical avoidance strategies, thereby helping to push the design field toward a more creative and sustainable value, and contribute to society and society. Provide people with more convenience and high quality of life.