職場的資訊素養

Abstract

本論文為一跨文化性的研究，具有兩個主要目的：一是探討在職場中對於資訊素養的認知；二是探討員工如何及時有效的獲取和應用資訊來執行自己的任務。本研究採用混合式研究方法，包括實地考察、訪談和問卷調查。研究對象來自北加州矽谷和臺灣40 家企業的120 多名員工，他們分別從事不同行業。其中許多世界級的跨國企業選擇矽谷或臺灣作為公司總部或世界營運樞紐。進行跨洲研究的主要阻礙包括經費、時間、行程安排與適應當地的文化。跨文化和跨國界的研究將有助於教育工作者，如圖書館員，了解職場上所需技能的複雜性。目前已出版許多關於資訊素養的文獻，僅少涉及職場上資訊素養的應用。由於學術圖書館員在學生的學習過程中扮演不可或缺的角色，此初步研究，可幫助學術圖書館員重新為自己定位。

This cross-cultural study has two main purposes: to investigate how information literacy is perceived in the workplace and to discover how employees obtain information to carry out their jobs in an effective and timely fashion. This project applies a mix of research methods, including site visits, interviews, anda survey. More than 120 participants fromforty companies were involved in this study. They were from a wide variety of industries inTaiwan and Silicon Valley, in Northern California, where many companies base offices or operations from around the world. Major obstacles in conducting cross-continent research are cost, time demands, scheduling, and adaptation to local culture. In this global economy, cross-cultural and cross-border esearch will help educators, such as librarians,understand the complexity of skills expected in the workplace. Much has been written on information literacy, yet very few can relatehow information literacy is applied in the workplace. This primary study sheds some light to help academic librarians reposition themselves as researchers-educators integralto student success.