臺灣智慧工廠創新應用之研究－以A公司為例

Abstract

工業革命始於19世紀，為了運作工廠，人類懂得從水和蒸汽發動機取得電力；到了20世紀早期，因為電力的大規模應用，生產型態轉變為大規模生產模式；1970年代則是開始導入數位、電子科技產品的應用及發展。目前正是第四次工業革命時期，用可以高速蒐集的數據、先進的資訊分析能力及高速的網路設備，企業得以保持更高效且靈活地工作能力。不少產業皆爭相規劃整合各樣智慧科技的技術，將傳統工廠的自動化生產模式進化成智慧化生產模式，以滿足客戶需求並提供企業經營困境的解決辦法，趕上未來的市場需求趨勢。智慧工廠在近幾年來引起工業界和學術界的高度興趣，主要是因智慧製造相關技術已越發成熟，運用至智慧工廠可大幅提升公司的優勢並增加與對手競爭的籌碼，其中涵蓋的優勢包含提升整體製程效率、降低人力導致的產能、品質及成本限制，並更能針對客戶的客製化需求進行大批量生產。本研究將會提供智慧工廠的概念定義及應用，問卷發放對象則是邀請臺灣A公司中與智慧工廠有相關業務往來的二十一位專家，利用多層次決策模型探討Ａ公司智慧工廠之創新應用架構，並評估準則間的相對權重及重要性，最終再依專家問卷結果中評估智慧工廠各項要素導入的順序，以利決策者制定對應的策略因應。The First Industrial Revolution began in the 19th century. In order to operate factories, human beings knew how to obtain electricity from water and steam engines. In the early 20th century, due to the large-scale application of electricity, the mode of production changed to a large-scale production model. In the 1970s, it began to introduce the application and development of digital and electronic technology products. The 4th Industrial Revolution has begun. With data which can be collected at high speed, advanced information analysis capabilities and high-speed network equipment, enterprises are capable to maintain more efficient and flexible work capabilities. To meet customer needs and catch up with future market demand trends, more industries are scrambling to plan and integrate the technologies of various smart technologies for evolving automated production mode of traditional factories into an intelligent production mode.Smart factories have aroused high interest in the industry and academia in recent years, mainly because the related technologies of smart manufacturing have become more and more mature. The application of smart factories can greatly enhance the company's advantages and increase the bargaining chip to compete with competitors. The advantages covered include: improve the overall process efficiency, reduce capacity, quality and cost constraints caused by manpower, and enable mass production to meet the customized needs of customers. This research will provide the conceptual definition and application of the smart factory. The questionnaires were distributed to 21 experts from Taiwan Company A who have business dealings with the smart factory todis-cuss the innovative application structure of smart factory by HDM, and assess the relative weight and importance of the criteria. This study can evaluate the order in which various elements of the smart factory are introduced from the results of the expert questionnaire, that decision makers can formulate corresponding strategies.