大臺北地區汽車服務業服務品質滿意度之研究
dc.contributor.author | 宋修德 | zh_tw |
dc.contributor.author | 陳建銘 | zh_tw |
dc.contributor.author | 韓啟禹 | zh_tw |
dc.date.accessioned | 2014-10-27T15:50:40Z | |
dc.date.available | 2014-10-27T15:50:40Z | |
dc.date.issued | 2005-06-?? | zh_TW |
dc.identifier | 770A99AD-C1EF-5CDB-95CC-2CFD61E3C5DF | zh_TW |
dc.identifier.uri | http://rportal.lib.ntnu.edu.tw/handle/20.500.12235/30479 | |
dc.language | 中文 | zh_TW |
dc.publisher | 國立台灣師範大學工業教育學系 | zh_tw |
dc.publisher | Department of Industrial Education, NTNU | en_US |
dc.relation | (9),129-150 | zh_TW |
dc.relation.ispartof | 技術及職業教育學報 | zh_tw |
dc.subject.other | 汽車服務業 | zh_tw |
dc.subject.other | 服務品質 | zh_tw |
dc.subject.other | 滿意度 | zh_tw |
dc.subject.other | PZB | en_US |
dc.subject.other | SERVQUAL | en_US |
dc.subject.other | Automotive service industry | en_US |
dc.subject.other | Service quality | en_US |
dc.subject.other | Satisfaction | en_US |
dc.title | 大臺北地區汽車服務業服務品質滿意度之研究 | zh-tw |
dc.title.alternative | The Study on the Customer Satisfaction of Service Quality in Automotive Service Industry in Taipei Area | zh_tw |