以資訊系統成功模式探討專業英文系統對競賽選手影響之研究

Abstract

專業英文競賽包含專業英日文詞彙與聽力能力大賽、科學與科普專業英文能力大賽及英文菁英盃地方政府（新北市、桃園市、新竹市、臺中市、雲林縣及高雄市政府），由於參賽學校、教師及學生眾多屬於大型賽事。因應競賽增加、新職類系統不斷地推出，需要讓全國教育單位及師生更瞭解專業英文競賽內容，透過每場大賽順暢圓滿的進行，來提高所有參與人員對大賽高度認同，以鼓勵全國師生使用專業英文系統數位學習增進專業能力。本研究以資訊系統成功模式理論 (2003) 為基礎，探討不同背景變項參賽選手使用專業英文系統參加比賽的差異情形，也探究專業英文比賽系統品質、資訊品質、服務品質、使用態度、使用者滿意度及個人影響的相互關係，採問卷調查研究法針對參加 2023 年 3 月專業英日文詞彙與聽力能力大賽全國賽師生共 321 人為樣本（有效回收率 77.35 %），以 SPSS 24.0 進行描述性統計、差異分析及應用 AMOS 24.0 進行結構方程模式、整體適配度與路徑分析。本研究結論包括以下幾個方面：一、參賽選手認為提高「資訊品質」、「系統品質」對「系統使用意願」有積極促進作用。二、參賽選手認為提高「系統品質」、「服務品質」、「系統使用意願」，對「使用者滿意度」提高。三、參賽選手認為增強「系統使用意願」，有利於促進「個人影響」。最後，參賽選手認為提升「使用者滿意度」，對於促進「個人影響」有益處。依據研究結果提出建議，一、可以從國中階段加強數位學習環境，鼓勵學生踴躍參賽。二、建議增加專業英文詞彙量會促進更多選手學習，提供主辦單位及系統研發規劃及後續研究者之參考。Professional English competitions in Taiwan include the Professional English Vocabulary and Listening Skills Competition, the Science and Popularization of Science Professional English Proficiency Competition, and the Local Government English Elite Cup (New Taipei City, Taoyuan City, Hsinchu City, Taichung City, Yunlin County, and Kaohsiung City Government). Due to a large number of participating schools, teachers, and students, these are large-scale events. In response to increased competition, new professional category systems are being continually launched. It is necessary for national educational institutions, teachers, and students to better understand the professional English competition content to enhance their high recognition through smooth, successful implementation. This could encourage teachers and students across Taiwan to use the professional English digital learning system to enhance their professional competence. Based on the Information System Success Model (2003), the present study explored differences in participation in professional English competitions by participants of various backgrounds. We examined the professional English systems and the interrelationships between system quality, information quality, service quality, usage, user satisfaction, and the individual impact of professional English competitions. A total of 322 students and teachers who participated in the Professional English and Japanese Vocabulary and Listening Skills Competition in March 2023 were recruited as the study sample. This research involved a survey questionnaire with a 77.59 % effective recovery rate. We conducted descriptive statistics and variance analysis using SPSS 24.0. Structural equation modeling, overall fitness, and path analysis were conducted using AMOS 24.0.The findings of this study encompass the follows aspects: Firstly, participants hold the belief that enhancing both “information quality” and “system quality” contributes positively to “system use intention”. Secondly, participants are of the opinion that enhancing “system quality”, “service quality”, and “system use intention” collectively contributes to heightened levels of “user satisfaction”. Thirdly, participants indicate that augmenting “system use intention” is conducive to fostering “individual impact”. Lastly, participants opine that advancing “user satisfaction” would be advantageous in terms of promoting “individual impact”. Based on the outcomes derived from this study, several recommendations can be put forth : Firstly, it is recommended to bolster the digital learning environment at the middle school level, thereby fostering increased student engagement in competitions.; Second, Specialized vocabulary for English for Specific Purposes (ESP) can be included to enhance the learning experience for a wider range of participants. These suggestions offer valuable insights for organizers and future system development researchers alike.