桃園縣社區大學學員學習動機及其學習滿意度之研究

Abstract

摘要 本研究旨在探討桃園縣社區大學學員學習動機及其學習滿意度， 主要目的有下列七項：(一)桃園縣社區大學學員學習動機之現況；(二) 桃園縣社區大學學員學習滿意度之現況；（三）桃園縣社區大學學員學 習動機的差異情形；（四）桃園縣社區大學學員學習滿意度的差異情 形；（五）桃園縣社區大學學員學習動機與學習滿意度的關係；（六） 桃園縣社區大學學員學習動機對學習滿意度是否有顯著的預測力。 （七）依據研究結果，研擬具體建議作為相關單位之參考。 本研究採用問卷調查法進行研究，以桃園縣社區大學1,324 名學 員為研究對象，其中有效樣本938 人可用率70.8%，研究工具為「桃 園縣社區大學學員學習動機調查問卷」及「桃園縣社區大學學員學習 滿意度調查問卷」，Cronbach’s 信度係數介於.83 - .96 之間。本研究以 SPSS for windows 10.0 版的套裝軟體為統計分析工具，茲將研究主要 發現分述如下： 一、桃園縣社區大學學員學習動機得分平均數為3.50，整體而言屬中 上程度。 二、桃園縣社區大學學員學習滿意度得分平均數為4.04，整體而言屬 中上程度。 三、不同人口變項的桃園縣社區大學學員學習動機差異情形不一。性 別、年齡、學歷、職業、婚姻狀況、工作年資及修課數對學習動 機有顯著差異。 四、不同人口變項的桃園縣社區大學學員學習滿意度差異情形不一。 性別、年齡、婚姻狀況及工作年資没有顯著差異；職業及修課數 對學習動機有顯著差異。 五、桃園縣社區大學學員學習動機與其學習滿意度有顯著正相關。 六、桃園縣社區大學學員學習動機對其學習滿意度有顯著預測力。 依據文獻研究與研究結果對教育行政機關、教學中心及各開課點 與未來相關研究，提出下列建議： 一、對主管教育行政機關的建議： （一）結合相關資源，注重社區關係。 （二）瞭解學員不利因素，修正行政措施。 （三）瞭解學員學習目標，提升學員學習成就。 （四）瞭解不同學員學習動機，改變課程及招生策略。 （五）瞭解舊生流失原因，改進行政作為。 二、對教學中心及開課點的建議： （一）持續加強行政服務，增進學員學習滿意度。 （二）採擇多元評量，評估學員學習成果。 （三）拉近社區距離，回饋社區鄰里。 三、對未來研究的建議 （一） 在研究對象方面可針對某一背景變項做個別或區域性社區大學 的研究比較。 （二）在研究方法方面可加強質的研究。 （三）在研究工具方面可發展更為妥適的研究工具。 （四）在研究變項方面可擴充研究向度及內容。A Study for learners’ motivation and satisfaction degree of Taoyuan Community College Abstract The purposes of this study are：（1）to explore the learners’ motivation learning in Taoyuan Community College ,（2）to explore learners’ satisfaction degree in Taoyuan Community College,（3）to probe the variance of learning motivation among the learners,（4）to probe the variance of learning satisfaction degree among the learners,（5）to understand the relationship between learners’ motivation and satisfaction degree of Taoyuan Community College,（6）to explore if learners’ motivation has predictive efficacy to their satisfaction degree,（7）to make some concrete recommendations for related administrations in accordance with the results of this study. This study was proceeding through survey research study parallel. Two scales were used for data collection – “Questionnaire of learners’ motivation of Taoyuan Community College” and “Questionnaire of learners’ satisfaction degree of Taoyuan Community College”. The total 1,324 populations were entirely chosen from the learners of Taoyuan Community College, 938 parts were effective, and the percentage was 70.8%. The Cronbach’s coefficients of the scales were between .83 and .96. The analyzed tool was “SPSS 10.0 for Windows”. The conclusions of this study are as follows: 1. The learners of Taoyuan Community College perceived an upper level on “learning motivation”, and the average was 3.50. 2. The learners of Taoyuan Community College perceived an upper level on “learning satisfaction degree”, and the average was 4.04. 3. The learners of Taoyuan Community College have different perceptions of “learning motivation” in company with the different demographic variables. In terms of sex、age、educational background、profession、marriage、service years and majored amounts have significant differences in “learning motivation”. 4.The learners of Taoyuan community college have different perceptions of “learning satisfaction degree” in company of the different demographic variables. In terms of profession and majored amounts have significant difference in “learning satisfaction degree”. 5.There are positive and strongly significant correlations between learners’ motivation and their satisfaction degree. 6.Learners’ motivation has predictive efficacy for all the dimensions of learning satisfaction degree and the ranking. According to the conclusions of this research, some suggestions for educational administrations, teaching center and future studies were offered as follows: 1. The suggestions for educational administration:（1）To integrate the related resources, and lay emphasis on the relationship of communities.（2） To understand the learners’ unfavorable issues, and modify the measures. （3）To understand the learners’ objectives, and raise the their achievement. （4）To understand the different motivations, and modify the related class and policy.（ 5）To find the drop-out reasons of students, and improve the administrative methods accordingly. 2. The suggestions for teaching center:（1）To improve the administrative services continuously as well as to raise the learners’ satisfaction degree. （2）To choose multi-evaluation approaches to evaluate the learners’ achievement. （3）To shorten the distance between students& communities, and give feedback. 3. The suggestions for future studies :（1）In terms of demography, suggest to proceed the research and comparison by individual or regional community college for future studies.（ 2） It’s feasible to adopt the qualitative research methods.（3）As to the studying tools, suggest to develop more suitable ones.（4）To expand the width and substance in demographic variables.