Investigating Previously Unexplored or Seldom Explored Aspects of Workers’ Information Behavior

Abstract

傳統上資訊行為研究以系統導向為主，多以「系統如何滿足使用者需求」、「如何提升系統效益」等為發展重心，之後逐漸轉向為使用者中心的研究典範，諸如使用者進行資訊行為時的認知狀態、社會情境與職業等，橫跨個人與環境等各面向。在2015 年「歐洲網路工作資訊研究網」（European Network for Workplace Information）會議中，許多研究觸及之面向與過去有所不同，例如從法規需求分析專業人員資訊行為，以及領導者人格特質、領導風格與資訊行為間之關係。本文將逐一介紹研究內容，並加以比較、論述。

Traditionally, information behavior study was system‐oriented which focused on how to satisfy users and how to elevate the efficiency of system. And then it became user‐oriented, which includes studies of users’ cognition, context, and occupation, it’s ranging from individual to environment. In 2015, there were many studies which explored different aspects of workers' information behavior in the symposium of European Network for Workplace Information, which are associated to professionals’ information behaviors, and how leaders’ personalities and styles influence their information behavior. The author will introduce each of them and make somecomparative analysis and discussion.