人力資源專業人員之工作特性、人格特質對工作滿足之影響 The Study of the relationship among Personality Traits, Job characteristic and Job Satisfaction of the Human Resource Professionals

Abstract
  本研究旨在探討人力資源專業人員之工作特性、人格特質對工作滿足之影響,透過立意取樣方式選取2005年天下雜誌所調查之1000大製造業及500大服務業之人力資源部門、人力資源發展部門、人事處、人事課、教育訓練部門等單位之基層人員實施問卷調查,共發400份問卷,有效問卷回收率為74%。經資料整理與統計分析後(t檢定、單因子變異數分析、Pearson積差相關分析、多元迴歸分析),本研究所獲得之結論如下: 一、「內在滿足」與「整體滿足」:已婚者高於未婚者,41歲以上者高於26-30歲者;「外在滿足」:已婚者之高於未婚者,31-35歲者與41歲以上者高於26-30歲者。 二、工作激勵潛能分數、「嚴謹自律性」與「外傾支配性」分別與「內在滿足」、「外在滿足」與「整體滿足」有顯著的正相關存在,「神經質」則有顯著負相關存在;工作激勵潛能分數與「嚴謹自律性」、「外傾支配性」與「和善性」有顯著的正相關存在,與「神經質」則有顯著的負相關存在。 三、「工作激勵潛能分數」與「外傾支配性」對「整體工作滿足」有正向影響,「神經質」則有負向顯響。 四、「工作特性」間接透過「外傾支配性」與「神經質」影響「工作滿足」,即「外傾支配性」與「神經質」為工作特性與工作滿足之中介變項。
  This study was aimed to investigate the effects of job characteristic and personality traits toward job satisfaction of the Human Resource Professionals mailed questionnaire to this research used collect data. A purposive sampling was used for the study. The response rate was 74%. Statistic methods such as t-test, one-ANOVA, Person Product-Moment Correlation, and Multiple Regression were used to analyze the data. The major findings of this study are as follows: 1.Marital status and age of the Human Resource Professionals have significant difference on job satisfaction. 2.Job characteristic, personality traits and job satisfaction are correlated. 3.Job characteristic and personality traits have significant effect toward job satisfaction. 4.Extraversion and neuroticism were mediator effects between Job characteristic and job satisfaction.
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Keywords
工作特性, 人格特質, 工作滿足, 人力資源, job characteristic, personality traits, job satisfaction, human resource
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