Impact of Service Offerings of Business Incubators on Performance of Micro, Small and Medium Sized Enterprises in Nicaragua. Impact of Service Offerings of Business Incubators on Performance of Micro, Small and Medium Sized Enterprises in Nicaragua.

dc.contributor C. Rosa Yeh, Ph. D zh_TW
dc.contributor C. Rosa Yeh, Ph. D en_US
dc.contributor.author Rossana María Obregón Córdoba zh_TW
dc.contributor.author Rossana María Obregón Córdoba en_US
dc.date.accessioned 2019-08-28T01:57:50Z
dc.date.available 2014-7-22
dc.date.available 2019-08-28T01:57:50Z
dc.date.issued 2013
dc.description.abstract Business Incubators play a significant role in the development of Micro, Small and Medium Sized Enterprises (MSMEs) in Nicaragua. Therefore, this research examined the impact of the service offerings of business incubators on MSMEs performance. Specifically, this study assessed which aspects of performance are more likely to be affected by the four types of assistance incubators provide, namely technology, financing, networking and training. The aspects of performance studied are product/service innovation, quality of the product/service, capacity to respond to market demand, and internal organizational administration. A quantitative study was conducted with the use of SPSS and SmartPLS software in order to statistically analyze the information gathered from 100 MSMEs who had been or are current tenants in a business incubator in Nicaragua. It was found that training and technology assistance are the two service offerings more likely to have a positive effect on the performance of MSMEs. Quality of product/service is more likely to happen if technology assistance is provided, and innovation of product/service if training is provided. These two service offerings seemed to have a positive effect on formal organization administration as well. Financing did not seem to have any relation to MSMEs’ performance. Since the majority of responses came from tenants of two incubators, the results can be a reflection on the assistance provided by these two institutions, and are limited in generalizing to other contexts. zh_TW
dc.description.abstract Business Incubators play a significant role in the development of Micro, Small and Medium Sized Enterprises (MSMEs) in Nicaragua. Therefore, this research examined the impact of the service offerings of business incubators on MSMEs performance. Specifically, this study assessed which aspects of performance are more likely to be affected by the four types of assistance incubators provide, namely technology, financing, networking and training. The aspects of performance studied are product/service innovation, quality of the product/service, capacity to respond to market demand, and internal organizational administration. A quantitative study was conducted with the use of SPSS and SmartPLS software in order to statistically analyze the information gathered from 100 MSMEs who had been or are current tenants in a business incubator in Nicaragua. It was found that training and technology assistance are the two service offerings more likely to have a positive effect on the performance of MSMEs. Quality of product/service is more likely to happen if technology assistance is provided, and innovation of product/service if training is provided. These two service offerings seemed to have a positive effect on formal organization administration as well. Financing did not seem to have any relation to MSMEs’ performance. Since the majority of responses came from tenants of two incubators, the results can be a reflection on the assistance provided by these two institutions, and are limited in generalizing to other contexts. en_US
dc.description.sponsorship 國際人力資源發展研究所 zh_TW
dc.identifier GN060086020I
dc.identifier.uri http://etds.lib.ntnu.edu.tw/cgi-bin/gs32/gsweb.cgi?o=dstdcdr&s=id=%22GN060086020I%22.&%22.id.&
dc.identifier.uri http://rportal.lib.ntnu.edu.tw:80/handle/20.500.12235/84901
dc.language 英文
dc.subject Business Incubators zh_TW
dc.subject Business performance zh_TW
dc.subject Micro zh_TW
dc.subject Small and Medium Sized Enterprises (MSMEs) zh_TW
dc.subject Business Incubators en_US
dc.subject Business performance en_US
dc.subject Micro en_US
dc.subject Small and Medium Sized en_US
dc.title Impact of Service Offerings of Business Incubators on Performance of Micro, Small and Medium Sized Enterprises in Nicaragua. zh_TW
dc.title Impact of Service Offerings of Business Incubators on Performance of Micro, Small and Medium Sized Enterprises in Nicaragua. en_US
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