同儕競合與知識分享意願關係之研究

Abstract

知識經濟時代下，組織最雄厚的資產莫過於擁有寶貴知識的組織成員，企業可透過開發員工個人知識，累積與發展為組織的集體知識資本，而「分享」更是成敗之關鍵要素；然而組織員工為具競爭與合作雙重關係之個體，由其他研究得知，同儕競合關係可能影響知識分享之意願。因此，本研究之目的乃探討組織內部同儕競合關係與知識分享意願之相關性。 本研究採問卷調查法，針對個案企業—台灣電力公司的人力資源社群成員進行立意取樣，共發放問卷230份，有效回收問卷198份。並透過敘述性統計與相關分析，得知台電人力資源社群成員同意同儕間同時存在合作與競爭之關係，且多數表達知識分享之意願，此外，社群成員之同儕合作傾向與競爭傾向間存在正相關，同儕合作傾向與知識分享意願間存在實質正相關，同儕競爭傾向與知識分享意願間亦存在正相關。The study aims to explore the correlation between peers’ co-opetition and their willingness of knowledge sharing. In addition, it adopts questionnaire survey, investigating the HR community members in Taiwan Power Company. A total of 230 questionnaires were sent to the sample of the study. By the deadline of the sampling stage, 198 valid questionnaires were returned to the researcher, yielding 86.1% of respondent rate. Descriptive statistics and correlation analysis are used to analyze the data. The findings show that the members perceived cooperative and competitive relationship among peers, they also expressed the willingness of knowledge sharing, their cooperative relationship was positively associated with their competitive relationship, and the peers’ cooperative and competitive relationship were both positively associated with their willingness of knowledge sharing.