北區大學校院學生事務人員幸福感及其相關因素研究

Abstract

本研究旨在探討北區大學校院學生事務人員幸福感的現狀，以及學生事務人員個人背景變項、社會支持來源、種類與幸福感的關係。 為達上述研究目的，本研究以北區22所大學校院計520人為研究對象，並於102年04月中旬以「大學校院學生事務人員幸福感與社會支持調查問卷」為研究工具進行問卷調查，問卷共回收452份，有效問卷412份，有效回收率79.2%。所得資料以IBM SPSS Statistics 20.0 for Windows進行問卷信、效度、描述統計、單一樣本t考驗、單因子變異數分析、積差相關分析。 本研究結果歸納如下： 一、北區大學校院學生事務人員幸福感均高於理論平均值，顯示幸福感處中上程度。 二、服務4-9年、專科以下學歷、擔任主管、正式編制之之北區大學校院學生事務人員的整體幸福感，顯著高於服務3年以下、大學或研究所以上學歷、非主管、約聘者。 三、社會支持愈高的北區大學校院學生事務人員，其幸福感愈高。 四、社會支持的來源（家人、同儕同事、直屬長官、學生）程度與幸福感呈現顯著正相關，社會支持來源程度愈高之北區大學校院學生事務人員，其幸福感愈高。 五、社會支持的類型（情緒性、工具性、訊息性）程度與幸福感呈現顯著正相關，社會支持類型程度愈高之北區大學校院學生事務人員，其幸福感愈高。 本研究最後依據研究結果，提出結論及具體建議，做為提升學生事務人員幸福感之參考。 The purposes of this study were to understand the well-being among college student affairs staff in northern Taiwan, and to examine if the well-being of the staff differed in regard to selected personal background characteristics. In addition, this study also attempted to investigate the relationship between the sources and forms of the staff’s social support and their well-being. This study used a cross-sectional survey research design. Five hundred and twenty student affairs staff were selected from twenty-two colleges in northern Taiwan. The data were collected using the “Questionnaire of the well-being and social support of college student affairs staff in northern Taiwan.” A total of 452 responses were received and among them 412 were valid. The valid response rate was 79.2%. Reliability analysis, descriptive statistics, one-sample t-test, one-way ANOVA and Pearson’s product-moment correlation coefficient were conducted to analyze the data using IBM SPSS 20.0 for windows. The major findings are listed as followings: I.The well-being of college student affairs staff in northern Taiwan are significantly above theoretical average. II.The student affairs staff who have been worked for 4-9 years, hold an associate degree or bellow, supervisors, or official employees exhibit a significant higher level of well-being. III.The more social supports the college student affairs staff of northern Taiwan have, the higher well-being they possess. IV.The well-being of the college student affairs staff is positively correlated with the various sources (i.e. family, colleague, chief and student) of their social support. V.The well-being of the college student affairs staff is also positively correlated with the various forms (i.e. emotion, instrument and information) of their social support. Based on the results, suggestions for institutions, student affairs staff and future researchers were proposed.