臺北市某車行員工心肺復甦術行為意圖及其相關因素探討

Abstract

本研究目的主要探討臺北市某車行職場員工，對於學習心肺復甦術之知識、態度、自我效能及行為意圖的關係。以臺北市某車行職場員工為研究對象進行問卷調查，共計250位，有效問卷共228份，有效回收率91.2%。其研究結果重點歸納如下： 一、研究對象在學習心肺復甦術(Cardiopulmonary Resuscitation，CPR)及自動體外心臟電擊去顫器(automated external defibrillator，AED)，以沒學過(六成、九成)占最高，而運用CPR救過民眾經驗僅佔少數，而沒人有運用AED救過民眾經驗。 二、研究對象對於學習CPR及AED的課程需要偏高，覺得有助於學習CPR及AED之方法中最佳方式主要為：模型的操作和播放錄影帶；提高方便學習方式主要為：播放錄影帶和教師示範；而提高主動學習方式主要為：教師示範和模型的操作。 三、研究對象心肺復甦術知識屬於中下程度，態度部分屬於中上程度、自我效能部分屬於中等程度、CPR及AED的行為意圖部分屬於中上等程度。 四、人口學變項與心肺復甦術知識、態度、自我效能及行為意圖方面有顯著性差異項目分別為：昏倒經驗方面、學過CPR及AED、運送過傷患、產婦或心臟病發作的民眾經驗等呈現有顯著性差異。另知識、態度與年齡呈現負相關，而於學習課程需求、工作時數、載客人數等部分呈現正相關。 五、心肺復甦術知識、態度、自我效能及行為意圖間均呈現正相關。 六、研究對象的心肺復甦術態度及自我效能有效預測CPR行為意圖，其預測解釋力為23.7%，而知識及態度能有效預測執行AED行為意圖，其預測解釋力為16.6%。The objective of this study is to explore the correlation among the knowledge, attitude, self-efficacy and behavioral intention of the staff of a car dealership in Taipei City. Questionnaires were conducted with the staff of the Taipei City car dealership as the subject. There are a total of 250 participants. 228 questionnaires are valid with an effective return rate of 91.2%. The key points of the study are summarized as follows: (1).As to whether the study subjects have learned Cardiopulmonary Resuscitation (CPR) and automated external defibrillator (AED), those who never learned CPR and AED rank the highest at 65.4% and 91.7% respectively. 2.2% of the study subjects actually saved others by applying CPR and none has applied AED in saving others. (2).The study subjects have higher needs in learning CPR and AED. The methods that they feel are most helpful are actual practice with models and video learning. The methods with greater convenience are video learning and instructor’s demonstrations. Methods that promote active learning are instructor’s demonstration and actual practice with models. (3).The study subjects’ level of knowledge toward CPR ranks at low to medium level; attitude at medium to high; self-efficacy at medium; CPR and AED behavioral intention at medium to high. (4).The demographic variables that are significantly different from the knowledge, attitude, self-efficacy and behavioral intention of CPR are the experience of fainting; whether one has learned CPR and AED; whether one has delivered the injured, pregnant women or patients with heart attacks. In terms of age, there is a negative correlation with knowledge and attitude, while required course learning, work hours and number of passengers carried have a positive correlation. (5).There is a positive correlation among the knowledge, attitude, self-efficacy and behavioral intention of CPR. (6).The study subjects’ attitude and self-efficacy on CPR effectively predict the CPR behavioral intention with 23.7% predictive explanatory power, while the knowledge and attitude can effectively predict AED behavioral intention with 16.6% predictive explanatory power.