臺師大與交大開放式課程使用評估之研究
Abstract
網路的發達使得近年來數位學習的拓展快速，加上開放內容(Open Content)的推廣，透過網路無償取得知識成為可能。開放式課程(OpenCourseWare，OCW)即為此概念下的產物，學習者透過網路可取得各高等教育機構實際上課的課程內容、教材等學習資源。OCW主要訴求為教材完全公開無償取用，廣納百川，來自任何地方、任何背景的使用者都能使用，而開放式課程發展至今，各校均建立自己的課程特色。在不同課程特色的平台下會吸引何種使用者，而使用者的使用特性及對平台的滿意度是開放式課程發展中重要的議題之一，本研究以國立臺灣師範大學與國立交通大學兩校為調查對象，以問卷調查法調查兩平台之使用者使用動機、使用情形及滿意度，並以內容分析法分析兩校平台之網路日誌(log)檔資料，分析出兩校的十大課程類型、不同時段間的觀看人數及點擊數落差以及課程的持續觀看行為。
研究結果發現，兩平台使用者的使用動機皆以興趣為主，其中學生族群在課業上的應用較多，但在職人士不一定是為了工作需求；而使用者觀看情況部分，兩平台都出現在非學期期間的觀看數與人數明顯比學期期間來得少之情形，但除了單一課程觀看單元數方面之外，交大使用者在觀看頻率及使用課程數皆比師大使用者頻繁，且觀看頻率的頻繁與否皆與是否受到他人推薦無關；觀看類型的部分，兩平台使用者皆出現跨學科領域觀看之情形，不同之處在於理工取向的交大會出現理工背景與商管背景互相使用課程之情形，而師大則是文學與教育類型有來自許多其他不同背景的使用者使用，但皆偏好於專業課程的使用是兩平台較為一致的部分；在對OCW平台的意見部分，兩平台使用者仍肯定實體課程的重要性，但交大使用者認為交大OCW可作為實體課程的短期替代方案，而師大使用者仍認為實體課程無法被取代，但使用者對於OCW仍有很高的使用意願。最後兩平台使用者皆認為課程的豐富程度以及影音資源的提供、品質需要加強。
根據以上研究結果，本研究最後提出平台經營及未來研究方向之建議，作為以開放式課程使用者行為研究及OCW平台經營之參考。
In recent years, the development of internet promoted the rapid expansion of e-learning, and the promotion of Open Content make knowledge acquired free easier by internet. OpenCourseWare is the outcome of these concepts , learners can acquire any learning content, material from institutions of higher education which developed OCW by internet. The main demands of OCW are anyone can acquire learning material, and learners from different background can use these materials. So far every institution which develop OCW have their own course characteristic, and what kinds of user will attracted to use these different OCW , and the usability and their satisfication of users on OCW are the important things on OCW development. The research objects are the OCW platforms of National Taiwan Normal University and National Chiao-Tung University, users were investigated their using motivations, utilizations and satisfication of the two OCW platforms by questionnaire, and analysis the web site log of the two OCW site to understand the curriculum department, number of users and clicks, and the continuity of using the top 10 courses. This study revealed that users’ main motivation of OCW is habit, and students will use it for their lessons or class selection, but for on-the-job users, using OCW for jobs is not the main reason. The clicks and user number of the two sites during the vacation are less than the semester period apparently, but the using frequency and using curriculum numbers of NCTU OCW are more than NTNU, and it’s unconcerned with using frequency and using by anyone’s recommend. Most of users can watch courses which are not majored in, in NCTU, users who major in science or engineer can use the business or management course, and the users major in business and management also use the science or engineer courses, in contrast the users of NTNU from different discipline focus on liteture or educations curriculums. On the comments of users, all users approve the importance of reality curriculums, but users using NCTU OCW consider it can substitute for user’s absence of reality curriculums, in contrast the NTNU OCW users think reality curriculums can’t replaced by OCW, but users are willing to using OCW. On user’s response, most users consider the kinds of curriculums and the serve and quality of video materials must be improved. Accroding the results of this study stated above, the OCW platform operation and recommendation on research topics were purposed as reference for research on the user behavior and the operation of OCW.
In recent years, the development of internet promoted the rapid expansion of e-learning, and the promotion of Open Content make knowledge acquired free easier by internet. OpenCourseWare is the outcome of these concepts , learners can acquire any learning content, material from institutions of higher education which developed OCW by internet. The main demands of OCW are anyone can acquire learning material, and learners from different background can use these materials. So far every institution which develop OCW have their own course characteristic, and what kinds of user will attracted to use these different OCW , and the usability and their satisfication of users on OCW are the important things on OCW development. The research objects are the OCW platforms of National Taiwan Normal University and National Chiao-Tung University, users were investigated their using motivations, utilizations and satisfication of the two OCW platforms by questionnaire, and analysis the web site log of the two OCW site to understand the curriculum department, number of users and clicks, and the continuity of using the top 10 courses. This study revealed that users’ main motivation of OCW is habit, and students will use it for their lessons or class selection, but for on-the-job users, using OCW for jobs is not the main reason. The clicks and user number of the two sites during the vacation are less than the semester period apparently, but the using frequency and using curriculum numbers of NCTU OCW are more than NTNU, and it’s unconcerned with using frequency and using by anyone’s recommend. Most of users can watch courses which are not majored in, in NCTU, users who major in science or engineer can use the business or management course, and the users major in business and management also use the science or engineer courses, in contrast the users of NTNU from different discipline focus on liteture or educations curriculums. On the comments of users, all users approve the importance of reality curriculums, but users using NCTU OCW consider it can substitute for user’s absence of reality curriculums, in contrast the NTNU OCW users think reality curriculums can’t replaced by OCW, but users are willing to using OCW. On user’s response, most users consider the kinds of curriculums and the serve and quality of video materials must be improved. Accroding the results of this study stated above, the OCW platform operation and recommendation on research topics were purposed as reference for research on the user behavior and the operation of OCW.
Description
Keywords
開放式教育資源, 開放式課程, 數位學習, 使用評估, Open Educational Resource, OpenCourseWare, e-learning, usage evalulation