工作特性對組織承諾之影響－以工作滿足為中介變項

Abstract

企業為求永續經營，除營運策略外，更需仰賴組織成員的付出，以提昇企業的競爭優勢，並且能夠永續發展，當員工因工作特性能讓員工體認工作意義與責任，將可提升員工的工作滿足，進而提升組織承諾，而願意留在組織當中，由此可知，企業如何讓員工展現組織承諾，是人力資源重要的課題。 本研究旨在探討科技業從業人員的工作特性、組織承諾、工作滿足之關聯。本研究以A公司作為研究對象，透過便利抽樣，採用紙本問卷的形式，發放問卷170份，回收問卷136份，問卷回收率為80%，並以應用敘述性統計、信度分析、相關分析與迴歸分析進行資料分析。研究結果發現如下：工作特性對組織承諾有顯著正向影響；工作特性對工作滿足有顯著正向影響；工作滿足對組織承諾有顯著正向影響；工作滿足在工作特性與組織承諾間具有部份中介效果。Apart from operational strategy, sustainable operation is also significant for an organization. In order to enhance its competitive advantage and ensure sustainable development, an organization has to rely on the contribution of its members. The character of a position is crucial for the employees to understand the meanings of their job, thus increasing their satisfaction, commitment, and loyalty for the position. Therefore, how an organization secures the commitment of its employees is an important issue in human resource management. This study explored the links between job characteristics, organizational commitment, and job satisfaction of employees in the technology industry. Taking Company A as the research sample, the study used convenient sampling, 170 questionnaires were distributed to the sample, 136 valid questionnaires were returned, yield a 80% response rate. Descriptive statistics, reliability analysis, Pearson product-moment correlation, and multiple regression analysis were used to analyzed the data. The major finding of this study are as follows: job character has significant positive impacts on organizational commitment; job character has significant positive impacts on job satisfaction; job satisfaction has significant positive impacts on organizational commitment; job satisfaction has a partially mediator effect on the relation between job character and organizational commitment.