How Benefits and Challenges of Personal Response System Impact Students’ Continuance Intention? A Taiwanese Context. (conditional acceptance)
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Date
2012-05-01
Authors
Yeh, C.R.
Tao, Y.
Journal Title
Journal ISSN
Volume Title
Publisher
International Forum of Educational Technology and Society
Abstract
To address four issues observed from the latest Personal Response System (PRS) review by Kay and LeSage
(2009), this paper investigates, through a systematic research, how the derived benefits and challenges of PRS
affect the satisfaction and continuance intention of college students in Taiwan. The empirical study samples
representative college students enrolled in three universities from each of the Northern, Central, Southern, and
Eastern geographical regions in Taiwan. The results based on 406 valid returned questionnaires and partial least
square analysis confirm that classroom environment and learning benefits have positive effects, whereas
technology- and student-based challenges have negative effects on student satisfaction, thus influencing their
intention to continue using PRS. In contrast, assessment benefits and teacher-based challenges do not have
significant influences on student satisfaction. The present research contributes to literature by empirically testing
PRS benefits and challenges derived from previous works, validating only the aspects that influence student
satisfaction and, consequently, their behavioral intention to continue using PRS. The implications and
suggestions derived from this rigorous research are highly relevant in practice. The findings enable a set of
general design strategies for successful PRS implementations, providing the empirical basis for conducting
future in-depth PRS research.