非營利組織員工公共服務動機、工作敬業與工作幸福感之關聯性研究-以個人組織價值一致性為調節變項

Abstract

動機是個體選擇工作的重要因素之ㄧ，也是影響工作行為與持久性的關鍵。本研究目的為探討非營利組織員工在工作過程中，是否因公共服務動機的激勵而維持對社會工作的敬業狀態進而得到工作幸福感，同時驗證個人-組織價值一致性的調節效果。研究採問卷調查法，針對台北市社福聯盟共60個非營利組織的授薪員工進行便利取樣，回收有效樣本133份。研究結果如下：（一）公共服務動機與工作敬業具有正向關聯；（二）工作敬業與工作幸福感具有正向關聯；（三）工作敬業在公共服務動機與工作幸福感之間具有完全中介效果。

Motivation is an important factor for individuals to job choice, work behaviors and persistence. The study aims to investigate whether nonprofit organization employees will be motivated by public service motivation to maintain work engagement, and increase their well-being. The study also examines the moderation effect of person-organization value congruence. The study adopts a questionnaire survey and uses convenient sampling method from 60 nonprofit organizations in the Taipei Social Welfare Alliance. There were 133 valid questionnaires collected, and the findings of this research were as follows: (1) public service motivation was positively related to work engagement; (2) work engagement was positively related to employee well-being; (3) the relationship between public service motivation and employee well-being is completely mediated by work engagement; (4) person-organization value congruence has no significant moderating effect on public service motivation and work engagement.