個人與群體於卡片分類結果差異性之研究

Abstract

網路服務無遠弗屆，更遑論近年興起的雲端平台，提供了各種便利的雲端服務。因此，透過網際網路來搜尋資訊，已成為現代人不可或缺的行為之一，除了搜尋引擎的快速尋查之外，有些網站提供了邏輯性的架構幫助使用者找到資訊；但缺乏組織性的網站架構會讓使用者受挫而離開網站。值此電子化時代，網頁成了遠端使用者與圖書館溝通的最佳橋樑，如何讓使用者能快速、便捷地從網站中取用所需資訊，使網站資訊發揮其應有的價值與效益，是網站設計者必須研探的重要課題。

本研究是以大學圖書館網站使用者為中心，透過個人探索與群體討論兩種方式來進行卡片分類，並記錄兩者卡片分類方式結果中的分類數量、層級歸類、遭遇問題，分析出可幫助使用者有效具快速取用所需資訊的資訊架構模式，藉以尋得圖書館網站對使用者來說，符合期待的資訊架構為何，並作為圖書館網站管理與改版時之參考。

雖然大部份網站的分類架構近似，但對使用者而言，並非一體適用。本研究將比較以個人與群體兩種形式進行的卡片分類活動之差異，經由受試者單獨思考與群體討論兩種分類試驗活動，並以任務導向尋獲度測試及變異數分析後，瞭解何者能較體現使用者對網站的邏輯思考與尋獲度。

Network services far and wide. Not to mention the rise in recent years, the cloud platform offers a variety of convenient cloud service. Therefore, through the Internet to search for information has become an integral part of modern behavior. In addition to search engine fast lookups, some websites provide a logical framework to help users find information. However, lack of organization the site architecture will allow users frustrated and leave the site. On the occasion of electronic era, the Web has become the best bridge for remote users to communicate with the library. How to allow users access the required information from the site quickly and easily. So how to play its proper value effective of website information. Web designers must research to explore the important topic. This study is based on user - centered card sorting of the University Library website. Records the card number of classification, classified level and encounter problems in the classification results that through individual exploration and group discussion in two ways analysis. To help users access the information architecture mode quickly and effectively. Find a way of information architecture in line with user expectations. As the reference of manage and revision in library website. Although the most site of classification framework approximated. But the user is not one size fit all. The study will compare two forms of individual and group differences of card sorting activities, through the subjects individually thinking and group discussion in two classification test activities, and found the degree of task-oriented test and variance analysis. To understand the user’s logical thinking reflects on the site and found the degree.