工業電腦製程安全管理架構之建置

Abstract

本研究旨在建置工業電腦製程之安全管理架構，以提高製程安全管理效能。首先透過文獻探討整合理論與實務研究發現，並經模糊德懷術，取得專家對工業電腦製程安全管理特性之共識，建構出涵蓋人員、設備、規範、執行與環境等五大層面、二十項目的關鍵因素架構。本研究第二階段透過模糊層級分析法，邀請專家針對前階段發展之各項因素重要性進行權重評比，確立製程安全管理的核心要素。主要結論為：一、工業電腦製程安全架構包含五項構面及二十項因素，均具妥適性；二、「設備」與「人員」為工業電腦製程安全的關鍵構面；三、「人員專業能力」與「標準作業程序」為工業電腦製程安全的關鍵因素。基於此發現，為工業電腦製程產業提出二項策略建議：一、宜導入創新的設備安全技術，宜結合預測性維護與即時監控，強化設備風險預警能力；二、需持續培育專業人才，設計製程安全教育與模擬演練機制，以增進員工對新興技術與日益變化之安全風險的適應性。本研究所建置的架構可作為工業電腦製造產業在制定安全政策及改進措施時的參據，進而幫助提升企業的競爭力及安全管理標準。This study aimed to construct a safety management framework for industrial computer manufacturing processes, with the goal of enhancing the overall effectiveness of safety management practices. An extensive literature review was first conducted to synthesize relevant theories and empirical research findings. The Fuzzy Delphi Method (FDM) was then applied to reach expert consensus on the key characteristics of safety management specific to industrial computer manufacturing. As a result, a comprehensive framework of critical factors was developed, encompassing five primary dimensions—personnel, equipment, regulations, execution, and environment—and a total of twenty key indicators.In the second phase of this study, the Fuzzy Analytic Hierarchy Process (FAHP) was employed to assess the relative importance of the factors identified in the previous stage. A panel of experts was invited to participate in the evaluation process, thereby enabling the identification of core elements in process safety management within the industrial computer manufacturing context. The key findings were as follows: (1) The constructed safety management framework, comprising five major dimensions and twenty indicators, demonstrated a high degree of appropriateness and structural validity; (2) The “Equipment” and “Personnel” dimensions were confirmed as the two most critical components in ensuring process safety; and (3) Among the individual factors, “Personnel Professional Competency” and “Standard Operating Procedures” were identified as the most influential in shaping effective safety management practices.Based on the findings of this study, two strategic recommendations were proposed: (1) the implementation of innovative equipment safety technologies, including predictive maintenance and real-time monitoring systems, to enhance risk alert capabilities; and (2) the continuous development of professional talent through the design of structured safety education programs and simulation-based training mechanisms, aimed at improving employees’ adaptability to emerging technologies and evolving safety risks.The framework developed in this study served as a practical reference for the formulation of safety policies and improvement measures within the industrial computer manufacturing sector. It contributed to enhancing both enterprise competitiveness and the overall standard of safety management practices.