社教機構教育訓練與員工績效關係之研究

Abstract

摘 要 為因應社會的急速變遷，提高組織效率，非營利社教機構的轉型日趨激烈與白熱化。教育訓練為員工績效最寶貴的資產，也是提昇組織效能的策略之一。 本研究主要目的為：一、了解社教機構教育訓練的現況。二、探討社教機構員工對教育訓練的認知情形。三、探討社教機構員工對教育訓練提升工作績效的看法。四、分析社教機構員工對教育訓練的認知情形及提升員工績效的看法之關係。 本研究採問卷調查法，而樣本的抽取乃是以立意抽樣，運用套裝軟體SPSS進行描述性統計、次數分配表、獨立樣本t檢定、Pearson 積差相關、單因子變異數分析、信度與效度分析，藉以了解員工對教育訓練認知、員工績效、個人背景變項等三者之間的關係。以期了解個人背景變項與社教機構教育訓練認知與看法的差異及教育訓練的認知和其提升工作績效的相關。 透過本研究發現：社教機構員工對教育訓練認知與提升工作績效，會因「個人因素」之不同而有顯著影響；性別在教育訓練的認知有顯著差異，年齡和服務年資在工作績效上有顯著差異。 本研究探討目前社教機構的教育訓練認知對員工績效的影響，藉以提升員工的涵養與素質，加強服務效能，並提出人力培訓的參考性建議，使教育訓練由量的重視轉為質的提昇，發揮教育訓練應有的功效。 關鍵字：社會教育、教育訓練、員工績效Abstract In order to accommodate society’s high-paced changes and increase organization efficiency, nonprofit organization’s transformation becomes obviously and intensively. Educational training is the most valuable resource for the staffs’ efficiency, and it is also one of the strategies to increase efficiency of organizations. The objectives of this research were to: 1. Understand the current status of the Social Education Organization Educational Training. 2. Discuss the Social Education Organization staffs’ understandings about the Educational training. 3. Discuss the Social Education Organization staffs’ thoughts on the theory of Educational Training increasing efficiency. 4. Analyze the relationship between the Social Organization staffs’ understanding about the Educational Training and the staffs’ thoughts on the theory of Educational Training increasing the staffs’ efficiency. This research used surveying method and the samples were chosen randomly. Using the software ‘SPSS’ for descriptive statistics, number distribution chart, independent-sample t-testing, Pearson product-moment correlation coefficient, one-way ANOVA (One-Way Analysis Of Variance), along with credibility and efficiency analysis, this research was able to understand the relationship among staffs’ understanding about the Educational Training, staffs’ efficiency and individual background factors. All in the hope of understanding personal background factor, the difference between individual staff’s understanding and thoughts of the Social Education Organization Educational Training, and how all that relate to increasing work efficiency. Through this research the following were observed: ‘personal factors’ have great impact on the differences in Social Education Organization staffs’ understanding about the Educational Training and the increase in their efficiency; moreover, gender had a significant effect on the understanding for the Educational Training while age and period of service significantly affected the staffs’ efficiency. This research discussed the current impact that the understanding for Social Education Organization Educational Training had on the staffs’ efficiency, so as to increase the virtue and quality of the staffs and to strengthen service ability, in order to address the referral suggestion of manpower training. Thus, this study is hopefully to result in elevating the focus of Educational Training from quantity to quality; ultimately, bringing Educational Training to its full effect.

Keywords: Social Education, Educational Training, Staff Efficiency