越南台商木製家具產業中階主管之管理職能研究

Abstract

產業人才的匱乏為目前越南台商家具產業應正視之一大重要議題，沒有優秀的主管，新一代之管理人才應如何面臨管理接班、技術之考驗，近年來隨著新時代的來臨，欲想在競爭激烈的大環境下有一席之地，應提升我國人才之管理招募及專業等能力。由於越南台商木製家具產業管理階層的斷層，中階主管之匱乏為當務之急，而越南台商中階主管應擁有哪些管理職能，才能帶領其團隊以提升組織效率呢？本研究之目的為探討及建構越南台商木製家具產業中階主管管理職能指標。藉由文獻探討及專家座談以歸納彙整越南台商木製家具產業中階主管其工作職責，及分析應具備之管理職能。本研究採修正式德懷術，研究對象為17位越南台商資深主管幹部，經由兩回合問卷之發放，並利用SPSS進行描述性統計分析，及開放式意見回覆之統整，以取得專家對於越南台商木製家具產業中階主管之管理職能之共識。本研究經彙整分析後，有以下二項發現：一、越南台商中階主管的工作職責及範圍包括：(1)帶領團隊以提升組織團隊之效能，並有效安排及規劃製程計畫。(2)能有效掌握其權力，以利資源配置，以提升組織效率。(3)維護與組織人際關係，以提升組織之信任與凝聚力。(4)監督與控管產品品質及成本。(5)有效管理與規劃相關事務。二、越南台商中階主管應具備的管理職能包括規劃職能、組織職能、領導/指導職能、控制職能、個人特質、專業職能等六項管理職能構面及28項管理職能指標。The shortage of talent in the furniture industry for Vietnamese Taiwanese businesses is an important issue that needs to be addressed. Without excellent managers, the new generation of management talent will face challenges in succession and technical competence. In recent years, with the advent of the new era, in order to establish a presence in the highly competitive environment, it is necessary to enhance the recruitment and professional capabilities of talent management in our country. The lack of middle-level managers in the furniture industry for Vietnamese Taiwanese businesses is an urgent matter to be addressed. What management competencies should these middle-level managers possess in order to lead their teams and improve organizational efficiency? The purpose of this study is to explore and construct indicators of management competencies for middle-level managers in the furnitureindustry for Vietnamese Taiwanese businesses. Through literature review and expert discussions, the study aims to summarize the job responsibilities of middle-level managers in the industry and analyze the required management competencies. The study adopts the Modified Delphi method and includes 17 senior executive managers from Vietnamese Taiwanese businesses as participants. Two rounds of questionnaires were conducted, and descriptive statistical analysis was performed using SPSS. Open-ended feedback was also collected and synthesized to obtain expert consensus on the management competencies of middle-level managers in the furniture industry for Vietnamese Taiwanese businesses. After analyzing and synthesizing the data, the study yielded the following two findings: The job responsibilities and scope of middle-level managers in Vietnamese Taiwanese businesses include: (1) Leading teams to improve organizational performance and effectively planning and arranging process projects. (2) Efficiently wielding their power to allocate resources and enhance organizational efficiency. (3) Maintaining interpersonal relationships within the organization to foster trust and cohesion. (4) Monitoring and controlling product quality and costs. (5) Effectively managing and planning related affairs.