知識分享對動態能力影響之研究─以組織學習和知識創造為中介變項

Abstract

經營環境的瞬息萬變持續考驗著企業因應環境之動態能力，而動態能力則反映於企業對其內外部資源的結合能力，吸收能力與組織彈性上，本研究藉由知識基礎理論、知識創造理論與動態能力觀點為立論基礎，從知識分享媒介管道的角度出發，探討知識分享、組織學習、知識創造與動態能力之間的關聯性。 本研究採調查研究法進行研究，以中華電信研究院員工為研究對象，發放紙本問卷600份，共計回收403份有效問卷，有效問卷回收率為67.17%，並採用敘述性統計、信度分析、相關分析、迴歸分析等統計方法進行分析與驗證。本研究結果顯示，知識分享、組織學習、知識創造與動態能力彼此之間皆具有正向關聯性，且組織學習在知識分享與動態能力之間具有部分中介效果，而知識創造在知識分享與動態能力之間亦具有部分中介效果。本研究可幫助各界瞭解知識接收者在知識分享扮演的角色及其與動態能力之間的關係，亦能瞭解透過理想的組織學習環境及共同化、外化、結合化、內化之知識創造，可促使企業動態能力之提昇，進而增進企業的競爭力。

The Knowledge-Based economy is driven by the evolution of technology, and dynamic business environment challenge company's dynamic capabilities, therefore, companies need to establish knowledge sharing channel to support knowledge reconstructions. In addition, knowledge sharing, through the organizational learning environment and knowledge creation spiral, enhance dynamic capabilities. This study aimed to examine the relationship among knowledge sharing, organizational learning, knowledge creation, and dynamic capabilities. The subject of this study is the employees of the Chunghwa Telecommunication Laboratories in Taiwan. A self-designed questionnaire was used to collect the data. A total of 600 questionnaires was sent to the sample, and 403 effective were collected, yield a 67.17% effective response rate. Descriptive statistics, validity analysis, reliability analysis, and regression analysis were used to analyze the data.The result of this study are as follows: There is a positive relationship between the knowledge sharing and dynamic capabilities. The organizational learning has the partial mediation effect on the relationship between knowledge sharing and dynamic capabilities, and the knowledge creation has the partial mediation effect on the relationship between knowledge sharing and dynamic capabilities.