The Effects of Organizational Trust on Knowledge Sharing, Organizational Learning and Academic Satisfaction of International Students in Taiwan

Abstract

Globalization converted into an inevitable occasion that brings new effect in education area. Due to this new trend, higher education in Taiwan have turned to more internationalized with international students from all region of the world. Nevertheless, by pursuing their studies in the new country and new institution, those students will be facing new dilemma or academic satisfaction barrier such as organizational trust, knowledge sharing, and organizational learning. Thus, this study examined and analyzed the effect and relationship of organizational trust on knowledge sharing, organizational learning and academic satisfaction from the perceptive of international students studying in Taiwan. A quantitative study was implemented and statistical analysis was used to test the relationship of each variables. The study uses Partial Least Squares (PLS) and Statistical Package for the Social Sciences (SPSS), as a tool to analyze data collected, including the descriptive statistics, coefficient of determination (R2), path coefficients, t-value, bootstrapping, Cronbach’s Alpha, Composite Reliability results, average variance extracted (AVE), correlation, Standardized Root Mean Square Residual, Heterotrait-Monotrait Ratio, Fornell-Larcker Criterion. The primary data for the study was collected from 225 international students studying in Taiwan. The empirical results of the study show the positive and strong significant relationship between organizational trust and knowledge sharing, organizational trust and organizational learning, organizational trust and academic satisfaction, knowledge sharing and organizational learning, organizational learning and academic satisfaction.

Globalization converted into an inevitable occasion that brings new effect in education area. Due to this new trend, higher education in Taiwan have turned to more internationalized with international students from all region of the world. Nevertheless, by pursuing their studies in the new country and new institution, those students will be facing new dilemma or academic satisfaction barrier such as organizational trust, knowledge sharing, and organizational learning. Thus, this study examined and analyzed the effect and relationship of organizational trust on knowledge sharing, organizational learning and academic satisfaction from the perceptive of international students studying in Taiwan. A quantitative study was implemented and statistical analysis was used to test the relationship of each variables. The study uses Partial Least Squares (PLS) and Statistical Package for the Social Sciences (SPSS), as a tool to analyze data collected, including the descriptive statistics, coefficient of determination (R2), path coefficients, t-value, bootstrapping, Cronbach’s Alpha, Composite Reliability results, average variance extracted (AVE), correlation, Standardized Root Mean Square Residual, Heterotrait-Monotrait Ratio, Fornell-Larcker Criterion. The primary data for the study was collected from 225 international students studying in Taiwan. The empirical results of the study show the positive and strong significant relationship between organizational trust and knowledge sharing, organizational trust and organizational learning, organizational trust and academic satisfaction, knowledge sharing and organizational learning, organizational learning and academic satisfaction.