部屬知覺主管幽默風格對其信任之影響：部屬情感之中介效果

Abstract

幽默作為促進人際相處關係的重要因素，善用的好處不勝枚舉。然而隨著發展定義出幽默存在著正負面類型的情況下，不同的風格確實影響會帶來不同的感受和表現。本研究主要探究在企業環境下，部屬知覺主管不同幽默風格對其正負情感的作用，以及情感在幽默與對主管信任的中介效果。研究採取網路問卷調查之方式，針對在職工作者進行兩時點的資料蒐集，原回收181份，刪除無效問卷後，有效問卷為174份，有效回收率96.13%。研究結果發現：（1）親和型幽默與正向情感呈正相關，攻擊型幽默與負向情感呈正相關；（2）正向情感中介親和型幽默與情感信任之正向關係，負向情感則中介攻擊型幽默與情感信任之正負向關係。Humor is an important factor when it comes to promoting interpersonal relationships, the benefits of proper conduct are numerous. However, since there are positive and negative ways to interpret humor, it can affect one’s feelings and reactions to it in different cases. This study attempts to understand how subordinates perceive their supervisor’s humor style, and the mediating effect of trust and humor towards their leader. This research collects its data with a questionnaire, which is conducted in two separate occasions. After deleting the invalid responses, 174 out of 181 questionnaires are used as data, and the response rate is 96.13%. The results indicate that: (1) affiliative humor is positively associated with positive affectivity, and aggressive humor is positively associated with negative affectivity; (2) positive affectivity mediated the relationship between affiliative humor and affect-based trust, whereas negative affectivity mediated the relationship between aggressive humor and affect-based trust.