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A Study on the Formation of Differences in Work Values between Managers and Employees
Nowadays, many managers think that employee’s turnover rate is too high. However employees also think managers don't understand them. This study has three purposes: (1)Explore how the employees and managers’ work values are formed, (2)Understand the differences between managers and employees’ work values, and (3)Understand the views and expectations of employees and managers on their work values. To achieve the above purposes, the study applied the interview outline and semi-structured interview method for the research. The research targets included four employees and four middle managers from a large private transport company in Taiwan. The study also performed in-depth interviews with three senior managers to understand whether job level has impact on work value. The study found that: (1)The formation of the managers work value may be influenced by marriage and corporate culture, (2)The formation of employees’ work value is mainly influenced by part time jobs they had in the past, their experiences in extracurricular activities as well as their family, (3)Managers and employees have different angles and different goals when they look at work, (4)Employees think they are very active and work hard for self-actualization, (5)Managers think that employees do not value much workplace ethics and expect employees to take more initiative, and (6)Managers and employees are affected by the examples in the workplace. Finally, according to the above research findings, the study proposes recommendations for corporate human resources management.
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