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Language and Cultural Phenomenon of Foreign Caregivers — Taking Indonesian Caregivers in Taiwanese Speaking Family for Example
Taiwan is facing the aging of society gradually. In the shortage of community care service manpower, Import foreign caregivers to take care of the elderly, disability and disabilities is necessary. Those foreign caregivers, hired by Taiwanese speaking family, are only taught simple caring techniques and can speak basic Chinese. The very first predicament they faced is communication problem which is due to language barriers. They can’t understand the patients’ demands. And the culture shock between the patients’ family and them creates the continuous conflict. This thesis has held several interviews with health care workers, Foreign Labor Brokers; patients and foreign caregivers. And do qualitative research through the interviews and come up with the following conclusions: 1. Lacking of Taiwanese version for Caring terms. The foreign caregivers don’t have sufficient resources to learn language. 2. Foreign caregivers learning Taiwanese actively can shorten the cross-cultural adaptation process. 3. The effectiveness of foreign caregivers’ language learning is related to the family’s language phenomenon. 4. Unequal distribution of resources by public sector. The linguistic rights of the Taiwanese population are being ignored. The society and the public sector should value the linguistic rights of the Taiwanese population especially to the elder. 5. Learning Taiwanese helps foreign caregivers. Caring terms need for filing and compiled.
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