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Title: 學校經營社會教育工作站困境及其解決途徑研究-以國立新竹社教館所屬社教站為例
The study of the school-operated Workstation of Social Education on its hardships and solutions--for the Workstations under the National Hsinchu Social Education Center as an example.
Authors: 楊國賜
Kuo-Shih Yang
Pei-Yen Chen
Keywords: 社會教育工作站
The Workstation of Social Education
operational hardship
Issue Date: 2007
Abstract: 論 文 摘 要 本研究旨在探討學校經營社教站現況、經營困境,及面臨困境時的解決途徑。首先研析相關文獻,據以形成研究架構,進而以自編的「社教站經營現況及困境訪談大綱」、「社教站經營困境解決途徑訪談大綱」作為研究工具。研究採立意抽樣,抽取五位社教站志工、三位社教專家學者進行訪談,並經資料分析與討論,獲得以下的結論與建議。在社教站經營方面:係以學校人力、物力資源為主的組織經營模式;活動辦理具有行銷策略雛形;以外部評鑑、口頭感謝為主的評鑑激勵措施。在社教站經營困境方面:由於人力資源管理欠妥當,陷組織運作於困境;以學校為本的思維,面臨資源匱乏的困擾;活動行銷管理未落實,造成活動辦理困難;評鑑激勵措施未落實,以致效果不彰。在經營困境的解決途徑方面:做好人力資源管理是解決困境第一要務;靈活資源運用策略可突破資源匱乏困境;落實活動行銷管理是活動票房保證;輔導增能導向的評鑑機制更能發揮評鑑功能;感性知性並重的激勵措施可提振志工服務士氣。 基於上述結論,本研究提出下述建議。 一、對社教站召集人的建議 (一)、時時宣揚社教理念,積極投入社教站工作。 (二)、以意願性決定人選,而非以職務決定人選。 二、對學校辦理社教站的建議 (一)、落實志工制度,做好人力資源管理,提升志工的量與質。 (二)、爭取各界資源,正用「有什麼打什麼」策略,增益社教功能。 (三)、發展一己特色,做好組織行銷循環,開創社教藍海景象。 (四)、感性知性並重,增強認同感與能力,提振志工服務士氣。 三、對社教館的建議 (一)、改進評鑑制度,擴大評鑑效能。 (二)、加強辦理研習,扮演稱職輔導角色。 (三)、完善進退場機制,確保社教站運作績效。 四、對未來研究的建議 (一)、社教站校內志工服務意願的探討。 (二)、分類型研究或進行個案研究。
Abstract This research is to discuss the present situation of the running of the Workstation of Social Education, as well as its hardships and solution which operated by school. After studying and analyses a series of relevant literature, the researching structure is formed. The self-edited conspectuses “The interview on the running and hardship of the Workstation of Social Education” and “The interview on the solution of the hardship of the Workstation of Social Education” are our researching tools. The research is by purposive sampling, including 5 volunteers from the Workstation of Social Education and 3 social education specialist. According to the interviews, discussions and analysis, we draw the following conclusions and suggestions. About the running, its management and organization are based on the schools’ resources; it has a simple marketing strategy; and its evaluation relies on exterior accreditation and oral appreciation. About the hardships in operation, poor human resources management leads to difficulties in organizational operation; its lack of resources due to school-oriented subjective thoughts; irrelevant marking management makes operation more difficult; and its lack of appreciation in the evaluation results in inapparent outcome. For the solutions to operation, good human resources management is the key to solve the problem; flexible use of the resources to full utilization; execution of marketing management improves the participation rate; the counsel-empowerment-oriented evaluation mechanism elaborates the credits of evaluation; and emphasis on both humanness and cognitive encouragements boost the morale of the volunteers. Based on the above conclusions, we have the following suggestions: I. To the convener of the Workstation of Social Education: A. Always publicize the idea of social education, get active involvement of the Workstation of Social Education; and B. Assign every job by people’s willingness, not by their job title; II. To the schools that operate the Workstation of Social Education: A. To implement the volunteer system, have a proper human resources management and to bring up their quantity and quality; B. Fight for all possible resources in the community, use the strategy of “do what on what you have” to enlarge the function of social education; C. Develop your own characteristics, organize the marketing chain so as to initiate the prosperity and popularity of social education; and D. Emphasize humanness and cognitive to strengthen their recognition and ability, as well as their morale and motivation. III. To the Social Education Center: A. Improve the evaluation mechanism, extend its efficiency; B. Launch more courses and be a competent counselor; and C. Build up a smooth hand-over system to guarantee good performance and operation of the Workstation of Social Education. IV. To future researches: A. The study of the willingness of the school-based volunteers of the Workstation of Social Education; and B. The studies in different categories or specific on a case study. Keywords: The Workstation of Social Education, operational hardship
Other Identifiers: GN0093023105
Appears in Collections:學位論文

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