Please use this identifier to cite or link to this item: http://rportal.lib.ntnu.edu.tw:80/handle/20.500.12235/84843
Title: The Relationship among Work Related Stress Risk Factors, Stress, Burnout and Wellbeing: A Cross-Cultural Comparison between French and Japanese Cashiers
The Relationship among Work Related Stress Risk Factors, Stress, Burnout and Wellbeing: A Cross-Cultural Comparison between French and Japanese Cashiers
Authors: 張媁雯
Chang, Wei-Wen
賈沃曼
Romain Hiernard
Keywords: Stress
Burnout
Wellbeing
France
Japan
Stress
Burnout
Wellbeing
France
Japan
Issue Date: 2017
Abstract: Stress is one of today’s major issues. With the increasingly high productivity required by companies and the pressure put on employees in order to reach the companies’ goals, individuals suffer a lot of distress. Stress is a vague notion representing a state of distress from a person; it can be either positive or negative. This study has for goal to focus on the negative impact of stress on employees from two different countries in terms of culture and work organization. This study will focus on the appreciation of risk factors that may increase the potentiality of developing stress. Those risk factors play a crucial role in the overall wellbeing of employees. By cross-comparing the results of the potential stress felt by cashiers in those two countries, the study hopes to find potential ways to take influence from one country and bring it to the other. Thus influence could be used as a mean of reducing stress from employees with for overall objective the development of job satisfaction and their wellbeing. The population of cashier was chosen in order to study the impact of stress on people who do not take decisions, but rather suffer their company’s managerial decisions. They are also at the front line of customer satisfaction or dissatisfaction, and coupled with those mental external pressures they exert a manual intensive work that could lead to potential repetitive strain injuries (RSI).
Stress is one of today’s major issues. With the increasingly high productivity required by companies and the pressure put on employees in order to reach the companies’ goals, individuals suffer a lot of distress. Stress is a vague notion representing a state of distress from a person; it can be either positive or negative. This study has for goal to focus on the negative impact of stress on employees from two different countries in terms of culture and work organization. This study will focus on the appreciation of risk factors that may increase the potentiality of developing stress. Those risk factors play a crucial role in the overall wellbeing of employees. By cross-comparing the results of the potential stress felt by cashiers in those two countries, the study hopes to find potential ways to take influence from one country and bring it to the other. Thus influence could be used as a mean of reducing stress from employees with for overall objective the development of job satisfaction and their wellbeing. The population of cashier was chosen in order tostudy the impact of stress on people who do not take decisions, but rather suffer their company’s managerial decisions. They are also at the front line of customer satisfaction or dissatisfaction, and coupled with those mental external pressures they exert a manual intensive work that could lead to potential repetitive strain injuries (RSI).
URI: http://etds.lib.ntnu.edu.tw/cgi-bin/gs32/gsweb.cgi?o=dstdcdr&s=%22http://etds.lib.ntnu.edu.tw/cgi-bin/gs32/gsweb.cgi?o=dstdcdr&s=id=%22G060486019I%22.&%22.id.&
http://rportal.lib.ntnu.edu.tw:80/handle/20.500.12235/84843
Other Identifiers: G060486019I
Appears in Collections:學位論文

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