王永慈Wang, Yeong-Tsyr張鵠Zhang, Hu2023-12-082023-08-102023-12-082023https://etds.lib.ntnu.edu.tw/thesis/detail/27aad67ee79f7a5acf7ca49a55b60985/http://rportal.lib.ntnu.edu.tw/handle/20.500.12235/119000本研究以非專業背景的社工為主要研究對象，旨在探究非專業背景社工投入社工工作的原因、對於社工生涯的認同狀況以及在投入社工工作的過程中遇到哪些支持和挑戰，進而瞭解他們對於社工專業近年來的發展之看法以及後續的生涯規劃。本研究採質性研究的研究方法，預計以立意取樣及深度訪談的方式，訪問6位目前仍在社工專業領域工作的非專業背景社工，最後依據主題分析法整理逐字稿，並整理出相應的結論，期望以此可以為社工行業的長期發展以及社工的生涯規劃提供一些實際的建議與參考。本研究根據受訪者對自身生涯的敘述將非專業社工的工作經驗與生涯發展分為了七個主題，分別為：工作環境的適應、迷思與反思、成就感與認同感、服務對象的成長與改變、別樣的工作體驗、疫情的衝擊以及政策導向的影響。雖然每位受訪者在進入社工生涯之初對於社會工作的認知程度不一，但大多都能夠憑藉耐心與堅持去努力適應社工的工作角色。隨著對於社工專業的工作與學習更加深入、工作環境的改變、專業要求的升級、政策變遷與社會認同提升的共同影響下，非專業背景社工仍能夠從日常的工作中獲得成就感與歸屬感，進而逐漸形成專業認同感並認同社工的專業價值，構建出獨特的社工專業形象。此外，非專業背景社工可能會受到來自個人、家庭、社福機構以及政策層面的阻力與困境，例如：專業耗竭、工作壓力和薪酬制度不完善等問題。但在佈滿荊棘的發展道路上，他們同樣也收穫了來自家人的支持、機構督導的指導以及社工相關政策的扶持等。這些經歷都化作非專業背景社工成長與進步的養分，幫助他們找尋到自身生涯發展的目標與方向，也堅定了他們在社工行業繼續奮鬥的決心。最後，研究者依照研究結果對政府有關部門、社福機構以及非專業背景社工群體提出了相關建議，期望未來有更多的非專業背景社工願投身於社會工作生涯之中。This study mainly focuses on social workers without professional education backgrounds. The purpose of this study is to investigate the reasons why they become social workers, their career paths and profession identity, and the support and challenges they encountered in the process of joining the social work career, and to understand their views on the development of the social work profession in recent years and their subsequent career planning. This study will adopt a qualitative research method, and the purposive sampling method will be used to choose six social workers with no professional education background. Finally, in-depth interviews will be for data collection and the thematic analysis will be for data analyses.Based on the respondents' descriptions of their careers, this study categorized the work experience and career development of non-professional social workers into seven themes: adaptation to the work environment, myths and reflections, sense of achievement and identification, growth and changes in clients, different work experiences, impact of the epidemic, and influence of policy orientation. Although each respondent had a different level of understanding of social work at the beginning of their career, most of them were able to adapt to the role of a social worker with patience and perseverance. Under the joint influence of the deeper work and learning of social work, the change of working environment, the upgrading of professional requirements, policy changes, and the improvement of social identity, social workers without professional education background can still obtain a sense of achievement and belong from their daily work, and then gradually form a sense of professional identity and identify with the professional value of social workers and build a unique image of social work. In addition, social workers without professional education background may be subject to resistance and difficulties from individuals, families, social welfare institutions, and policy levels, such as professional exhaustion, work pressure, and an imperfect salary system. However, on the thorny road of development, they also received support from their families, guidance from institutional supervision, and support from social work related policies. These experiences have turned into nutrients for the growth, and progress of social workers without professional education background, helped them find the goal and direction of their career development and also strengthened their determination to continue to struggle in the social work industry.Finally, according to the research results, the researchers put forward relevant suggestions to relevant government departments, social welfare institutions, and social workers without professional education background, hoping that more social workers without professional education background would be willing to devote themselves to the career of social work in the future.非專業背景社工生涯發展專業認同Social worker without professional education backgroundCareer pathsprofessional identityetd