Emotional display through smile: A system approach to create emotional display training program in the hotel industry

國立臺灣師範大學國際人力資源發展研究所Wang, Kuo-ChingChang, Wei-WenTsai, Li-FangWu, Mei-Hui2014-10-302014-10-302010-07-16http://rportal.lib.ntnu.edu.tw/handle/20.500.12235/32785Emotional display through smile: A system approach to create emotional display training program in the hotel industry