洪秀瑜Hung, Hsiu-Yu陳芃Chen, Peng2025-12-099999-12-312025https://etds.lib.ntnu.edu.tw/thesis/detail/5f54b5715d34a94c3c85b544cc84251d/http://rportal.lib.ntnu.edu.tw/handle/20.500.12235/126021以雙元觀點探討急診室衝突管理A Dual-Perspective Approach to Conflict Management In the Emergency Room學術論文