陳美燕Chen, Mei-Yen楊逸如Yang, Yi-Ju2020-10-192024-12-312020-10-192019http://etds.lib.ntnu.edu.tw/cgi-bin/gs32/gsweb.cgi?o=dstdcdr&s=id=%22G0006312108%22.&%22.id.&http://rportal.lib.ntnu.edu.tw:80/handle/20.500.12235/111780我國各單項運動協會近幾年努力爭取國際賽事在臺舉辦，除了增加我國在國際舞臺的曝光度，也透過國際賽事的舉辦，讓各國選手間相互交流的機會，進一步亦促使民眾、志工與體育相關人員對臺灣國際體育事務的關注和參與。其志工在從事國際體育事務的服務過程中，發揮自己專長、承擔責任，亦是一種當責的表現，其涉入程度正向且顯著的影響工作滿意度。本研究以臺灣國際體育事務志工為研究對象，於2019年3月2日至3月17日期間內，共計發放問卷528份，剔除無效問卷後，有效問卷310份。主要統計方法：描述性統計、獨立樣本t檢定、獨立樣本單因子變異數分析、皮爾森積差相關分析和一般多元迴歸分析。本研究結果發現如下：一、臺灣國際體育事務志工多為女性、年齡層在21-25歲、教育程度為大專，活動參與次數多為1次、給自評表現的分數為81-90分。二、「知覺當責」、「涉入程度」與「滿意度」具有良好的信度，介於.81~.92之間。三、不同「性別」的志工在「知覺當責」的認知上有顯著差異。四、「知覺當責」、「涉入程度」與「滿意度」呈現顯著的正相關。五、「知覺當責」、「涉入程度」與「滿意度」具有顯著的解釋力。本研究建議可藉由參與國際體育事務活動，提升我國優秀國際體育事務人才的品質，未來在志工招募與工作過程中，可藉由調整工作內容來提升志工們的工作滿意度並發揮各自的專長，讓這些優秀志工人才加入臺灣國際體育領域，替體育外交盡一份心力。Recently, by the efforts of each single-sport association, abundant international events have been held in Taiwan. These international events not only increase the publicity of Taiwan but also gave opportunities for sportsmen from various countries to exchange life experiences. In addition, these international sports affairs also help draw attention to Taiwanese people, volunteers, and sports-related people and encourage their participation. When participating in international affairs, volunteers show what they excel at and take on responsibility, which partially embodies the concept of accountability. The degree of involvement also affects job satisfaction positively and significantly. The present study investigated the volunteers who participated in Taiwan international sports affairs from March 2nd, 2019 to March 17th, 2019. Five hundred and twenty-eight questionnaires were distributed, 310 of which were valid. Descriptive statistics, independent t-test, one-way analysis of variance, Pearson correlation, and multiple regression analysis were adopted. The results showed that:1. Females participated in Taiwan international sports events more than males do. The age is between 21 to 25. Their educational background is college/university and they have more than one volunteering experience. Their own performances are scored from 81 to 90 (points). 2.Effective reliability is calculated among perceived accountability, involvement, and satisfaction, with values ranging between 0.81 and 0.92. 3.There are significant differences between genders in perceived accountability. 4.There are positive correlations between perceived accountability, involvement, and satisfaction. 5.Perceived accountability, involvement, and satisfaction are significant indices. Suggestions that sports-related people in Taiwan enhance their working quality by the participation of international sports events. For future volunteer recruitment and implementation, keeping work adjustable is the key to improving volunteers’ job satisfaction and optimizing the use of their skills. More importantly, it’s expected that outstanding volunteers can represent part of Taiwan sports and make great contributions to Taiwan’s sports diplomacy.國際賽事組織行為人力資源管理International eventsOrganizational behaviorStrategic human resources management