國立臺灣師範大學圖書資訊學研究所卜小蝶黃斐籃 2015-07-032015-07-032007-08-011023-2125http://rportal.lib.ntnu.edu.tw/handle/20.500.12235/73069網路問答服務問答系統數位參考服務圖書館資訊服務Internet question and answering servicesQuestion and answering systemsDigital reference servicesLibrary and information services網路問答服務系統探析Internet Question and Answering Systems以臺北市立圖書館線上參考服務系統與Yahoo!奇摩知識+為例A Comparative Analysis of Taipei Public Library Online Reference Services and Yahoo! Kimo Knowledge+