國立臺灣師範大學英語學系Chen, Yuan-ShanC.-Y. Doris Chenand Miao-Hsia Chang2015-09-032015-09-032011-05-011612-295Xhttp://rportal.lib.ntnu.edu.tw/handle/20.500.12235/74026American and Chinese ComplaintsStrategy Use from  Cross-Cultural Perspective