饒達欽戴建耘簡慶郎鍾怡慧2014-10-272014-10-272005-06-??http://rportal.lib.ntnu.edu.tw/handle/20.500.12235/30474客戶關係管理資料採礦輔導Customer relationship managementData miningGuidance學生輔導工作運用客戶關係管理與資料採礦技術之規劃研究A Study of Customer Relationship Management and Data Mining Application for Guidance Working of Students