趙美聲教授Chao Meu-Sheng, PhD劉賢達Liu Hsien-Ta2019-08-282005-12-202019-08-282005http://etds.lib.ntnu.edu.tw/cgi-bin/gs32/gsweb.cgi?o=dstdcdr&s=id=%22G0000CCWANG%22.&%22.id.&http://rportal.lib.ntnu.edu.tw:80/handle/20.500.12235/89413中文摘要 本研究旨在探討校園網路化後，學校組織運作及知識分享所受到的影響，並進行整體之概述。研究者採用訪談法，以個案研究為例，透過對個案內部資料及組織工作成員的訪談分析蒐集資料，研究結論如下： 一、組織成員以每年輪調職務方式進行重整，調整職務會有提高工作效率的期待。而組織成員也意識到科技進步對於組織重整的必要性。 網路科技時代的到來，資訊科技融入學校行政作業後，行政運作中的知識分享相對的重要。其二組織內部工作職務之分配平均與否，組織成員長期產生疑慮。組織重整首要將組織架構及職務重新規劃，並融入校園網路科技，成員職務以輪調方式調整。 二、校園網路化後，給使用者帶來諸多的衝擊。也體認到組織要不斷的學習，而這些衝擊是永遠存在。 研究者研究的個案，經歷了校園網路化後，校內建置了教學網站、數位典藏多媒體資料庫、成績登錄系統、線上題庫系統…等，而隨科技的進步，行政支援教學的需要，新的網路作業系統也將隨之加入，重新建構組織學習。研究資料分析，網路化後學校組織成員有比較正面評價。 三、組織學習應由學校主導，組織成員需要專業技術幕僚為後盾。 學校行政工作者對於網路科技有排斥心理，少有組織成員主動學習相關新知。校園網路化後，組織成員更要積極地適應，尤其是組織重整後，成員更要熟悉組織中任何工作。研究分析得知學習要能從下到上反映成員的需求，才能有效建構組織學習的效能。 四、組織重整後，隨著組織成員的輪調，電腦設備留於原處是分享的有效機制。 校園網路化後，知識分享更為容易。但是組織如果沒有建置強而有力的機制，即使網路科技發達，也是無法達到知識完全分享的功能。利用此一有力的分享方式，分享電腦內部的相關系統、資訊，隱性知識。 關鍵字：校園網路化、組織重整、知識分享A Case Study on Campus Networking Reorganization and Knowledge Sharing Abstract The study is to discuss how a school’s organization operation and knowledge sharing will be affected after campus networking and to conduct an overview. With the interview method, the researcher presents a case study as an example and captures conclusion as follows by collecting the case’s interior data and the interview analysis of the organization’s members: 1. The organization's members are rotated on an annual basis to different positions, and the rotation will elevate work efficiency while the members also acknowledge the essentiality of technology advancement for reorganization. As Internet technology has been the main stream in many application areas, knowledge sharing among administration operations becomes comparatively important after information technology is incorporated into a school’s administrative processes. Next, the members have long been much concerned about the work distribution in the interior of the organization. Reorganization is mainly focused on organization restructuring and work redistribution plus incorporates Internet technology into campus; the work of the members is regulated by rotation. 2. Campus networking has a greater impact on users, and these users recognize that the impact will never disappear unless the organization keeps on learning. In the case provided by the researcher, the school has implemented teaching websites, Digital Archives for Multimedia Database, grade registration system, and on-line test systems etc., after campus networking. Following the technology advances, the needs for teaching support from administrative departments and new campus operating systems will be subsequently incorporated to reconstruct the organization's learning. The study’s data analysis demonstrates favorable assessment of the school organization's members after campus networking. 3. The organization's learning should be directed by school and the organization's members should be backed by professional technology assistants. School administration staff always rejected Internet technology mentally and rarely learnt new knowledge initiatively. After campus networking, the organization's members proactively adapt themselves to the change. Particularly after reorganization, the members are much more familiar with their work in the organization. From the study analysis we may understand effective organization’s learning performance will only be obtained if the members' demands for learning can be reflected bottom-up. 4. The computer facilities remaining in the same place are regarded as a valid knowledge sharing mechanism after reorganization and following the rotation of the organization's members. Knowledge sharing turns to be easier after campus networking. However, if the organization fails to establish a powerful mechanism, thorough knowledge sharing will never be achieved, irrespective of the well-developed Internet technology. The study unveils that, after reorganization, the computer facilities in use remain in the same place despite member rotation. By way of such a powerful sharing approach, the related systems, information, tacit knowledge in the computer would be completely shared among all. Keyword: Campus networking; Reorganization; Knowledge sharing校園網路化組織重整知識分享Campus networkingReorganizationKnowledge sharing