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More and more employees learn skills or knowledge by web-based training. The advancement of technology and the impacts of globalization push the rise of WBT. It becomes a trend of training. And, because it is still in the stage of growing, many researches focused on the design or implement level of WBT. However, there are few studies emphasize on trainee satisfaction of WBT. Most researchers attach importance on E-learning and aim at experiences or satisfaction of students. That's the reason why this study will be engaged. To know what factors have impacts on trainee satisfaction of WBT is very important. If companies can take factors which affect trainee satisfaction of WBT into consideration in advance, it would save more costs than improve after evaluating. Besides, this study focuses on comparing managers and employees' opinions of factors which affect trainee satisfaction on WBT. Managers are important roles to market, design, and implement WBT or motivate employees to participate it. And employees are the ultimate users. So, if there is a fall between their viewpoints, it would cause many problems. Owing to the need of colleting their opinions, this study will use questionnaires as the research method. According to the result of this research, differences between managers and employees' opinions on factors affecting trainee satisfaction of WBT are showed in four factors. The four factors are frequency of using internet, immediate responses from trainer, the speed to answer questions of discussion board, and teaching style.
|Appears in Collections:||教師著作|
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