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Department of Educational Psychology, NTNU
During the economic development which is based on information knowledge and requires lifelong learning, corporatetraining facilities have greatly invested in information technology for employee development in order to gain competitive advantage from employees' ability to acquire and apply knowledge efficiently. The past decade has witnessed a dramatic increase in the development of online technology-based education and training. Although research on online learning hasincreased in recent years, it still lags behind developments in practice needed in the business reality. With quality of information system service and computer self-efficacy as exogenous variables, extrinsic motivation and intrinsic motivation, "as mediating variables, and user satisfaction as the endogenous variable," this study examined the validity of a formative model illustrating the development of user satisfaction of a technology-meditated training system. Four-hundred five employees who participated in the training program from Taiwanese enterprises returned questionnaires validly completed. The SEM analysis shows the path coefficients of “intrinsic motivation” on “motivation” was not significant. The study concludes with a discussion of its limitations and implications for further research and practice.
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