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A study of the Relationship between Motivation, Job Satisfaction and Retention among P Hotel Group
With the new policies of the government and the trend of the tourism industry, the tourism industry has grown up rapidly in Taiwan in recent years. Therefore, labor issue is one of the important factors in the enterprise management. Many managers care about effective management to enhance the employees’ job performance. One of the most key factors is work motivation that effect employees’ willingness to achieve the organization goal. The goal of this research is that to investigate the basic level management’s incentive system implement and the status of working satisfaction in P tourism cooperation. Based on this result, it’s necessary to understand the staff remains in the office or not. The incentive system of saving and funded, created by P tourism cooperation, was called “Twenty- Eighty Certificate of Deposits”. The qualified staff range is director (the most high management) until supervisors, so far the qualified number of people are 349 questionnaire, and participants are 266 questionnaire. Therefore, there are total 266 questionnaire based on the number. Workable questionnaire are 247 of total number which equals 92.8%. The research result will be taken use of SPSS for statistical analysis based on descriptive statistics analysis, reliability analysis, correlation analysis, and regression analysis. It will get these results in order and then explain for further realize the incentive system , working satisfaction, and stay willingness of the organization. The major findings of this study are as follows: there is a significant negative relationship between motivation and intention to stay. There is a significant negative relationship between motivation and job satisfaction. There is a significant positive relationship between job satisfaction and retention. The Job Satisfaction had no the complete mediation effect on the relationship between motivation and intention to stay.
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